PegaWorld agenda
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Training
Mastering Modern Marketing: Advanced Strategies for AI-Driven Customer Engagement
June 1, 2025, 1:30PM - 5:00PM PDT • Chairman's Ballroom 368
This is a comprehensive program covering essential strategies for omni-channel and always-on marketing. Participants will learn about the latest trends and challenges, dynamic customer journeys, AI-driven personalization, and action optionality to improve...
Client-Led
Re-imagining Tomorrow's Networks Today: Vodafone's AI-Powered Blueprint for Telecommunications Transformation
June 2, 2025, 11:30AM - 12:15PM PDT • Premier Ballroom 317
In an era where connectivity underpins every facet of modern life, the architecture of telecommunications networks and the business that manages them has never been more crucial. This interactive panel discussion invites...
iNnovation Hub
Modernizing and Scaling Pega Adoption
June 2, 2025, 1:15PM - 1:30PM PDT • Innovation Hub (Marquee Ballroom)
Join us at the Pega Innovation Hub Partner Demo Theatre to explore SAILONOMOUS, Tech Mahindra’s proprietary framework for modernizing legacy systems and accelerating digital transformation. Leveraging Pega GenAI Blueprint, Constellation UI, and...
Panel
The Future of Customer Engagement: From Blueprint to Bottom Line with Customer Decision Hub
June 2, 2025, 1:15PM - 2:00PM PDT • Premier Ballroom 316
Visualize the full potential of your customer engagement program when you adopt a 1:1 Next Best Action approach. The new Customer Engagement Blueprint allows marketers and analytics teams to collaborate with Pega...
Panel
Adqura, Natwest & Suncorp Bank: Transforming Marketing with Customer Engagement Blueprint
June 3, 2025, 2:15PM - 3:00PM PDT • Premier Ballroom 316
Join us for an insightful breakout session where we delve into the transformational capabilities of the Customer Engagement Blueprint. This session will illuminate how the Blueprint can visualize, jumpstart, and scale 1:1...