
PegaWorld agenda
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Training
AI in Customer Service
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 369
Pega Customer Service™ is a premier application that predicts and manages today’s customer journey on a global scale. Be one of the first customers to get hands-on experience with the all new...

Training
CPLSA Architecture Exam Prep Clinic
June 1, 2025, 9:00AM - 5:00PM PDT • Chairman's Ballroom 370

Training
Accelerate Project Delivery with Pega Blueprint™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 366

Training
Pega UX: Essentials for Building Applications with Constellation
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 367

Training
Introduction to Pega Sales Automation™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 365

Training
Introduction to Pega Customer Decision Hub™
June 1, 2025, 9:00AM - 12:30PM PDT • Chairman's Ballroom 368
Discover how Pega Customer Decision Hub™ solves business problems and delivers the right action during every customer interaction using omni-channel AI. This hands-on training session will cover essentials and the latest features...

Training
Pega On-site Certifications
June 1, 2025, 9:30AM - 5:00PM PDT • Room 201
Sunday, June 1: 9:30 AM, 12:30 PM, 3:30 PM
Monday, June 2: 11:30 AM, 2:30 PM
Tuesday, June 3: 11:30 AM, 2:30 PM
Pega’s Professional Certification Program ensures you have the...

Pega-Led
Build and Accelerate your SaaS Business with Launchpad
June 1, 2025, 1:00PM - 3:00PM PDT • Conference Center, Room 352