Presentation | PDF | 20 Páginas
Customer Engagement Meet-Up Berlin: Pega Catalyst Method to implement user centric innovations
Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.
![Customer Engagement Meet-Up Berlin: Pega Catalyst Method to implement user centric innovations](https://www.pega.com/sites/default/files/styles/1024/public/resources/2019-08/cem-berlin-andreas-manzay.png?itok=lEhaO8Dt)