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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| MarketingTech
MarketingTech's 12 top 2017 predictions from martech experts
"Increasingly, automated CRM tools will take service to the next level," says Robin Collyer
| RCR Wireless
Customer Experience and profitability are no longer a zero-sum game
Pega's Steve Rudolph explains how telcom operators need to evolve their customer experience.
| IDG Connect
The clutch of new job titles due to storm your workplace in 2017
"2017 will see the emergence of the CInO (Chief Insight Officer)," says Robin Collyer, Pegasystems
| My Customer
Simplifying your Customer Service: The questions you must answer
"There's no time like the present to take CX to the next level," says Robin Collyer
| Converge.xyz
The 4 pillars of digital transformation: stablity, reliablility, agility, and speed
Allianz CEO Brigit König discusses the influence that company culture has on successful digital transformation.
| Customer Talk
No more obstacles to delivering good customer experiences
Pega CEO Alan Trefler discusses the importance of understanding each individual customer.
| Australian Marketer
Three examples from the way forward for automated predictive decisioning
How Merkle, Philips, and Allianz are using Pega for automatic real-time decisioning.
| Converge.xyz
The heart of digital transformation: The customer
Pega CEO Alan Trefler discusses the impact that customers have on digital transformation.
| 1to1 Media
Next Best Action: It's not always about making the next sale
British Gas is using Pega for a more personalized approach to connect with customers.
| Forbes
New and intriguing lessons learned at Pegaworld 2016
Empowering better business outcomes in an unpredictable world, and other lessons from Pegaworld
| IDG Connect
Pegasystems seeks to banish “cloud gibberish” with better architecture
Pegasystems is connecting business applications with customers in mind.a
| Destination CRM
Captricity partners with Pegasystems
Captricity partners with Pega to unlock additional value using customer data.
| Diginomica
Competency over Pedigree – Plugging the tech skills gap by giving disadvantaged young adults a chance
Year Up is training young adults on tech skills required for success in today's world.
| Customer Talk
British Gas zet volgende stap in next generation decisioning
British Gas is using a central decisioning hub to improve customer experiences.
| Document Wereld
Partnership Merkle en Pegasystems koppelt realtime personalisatie aan marketingkanalen
Merkle and Pegasystems work together to streamline operations across different channels.
| 1to1 media
There is more to Customer Experience than delight
Creating powerful and meaningful customer experiences, as shown at Pegaworld 2016.
| iStart
Enterprises play catch up with IoT
IoT solutions offer great potential for the healthcare industry.
| eGovernment Computing
Pegasystems goes to Philips Cloud
Philips and Pega are revolutionizing traditional healthcare by increasing connectivity.
| IDG Connect
Can the skills shortage square with automation fear?
Technology will have an increasingly large role in shaping the future of employment.
| VIP
Pegasystems innovation and Philips should lead to better patient care
Philips and Pega announce partnership to make better use of connected devices and health data.
| Jim Sinur
Digital transformation for game changers here now
Pegaworld shows the impact digital transformation can have on the success of a business.
| Medical Devices Business Review
Pegasystems and Philips collaborate to improve patient care via connected devices, cloud, and analytics
Pega and Philips have collaborated to improve health outcomes by increasing connectivity.
| MWD Advisors
It’s all about the model for Pegasystems
Why model-driven application development sets Pega apart from competitors.
| Ad Tech Daily
Merkle and Pegasystems Partner to orchestrate real-time personalization between digital advertising, customer service, and marketing channels
Pega and Merkle join forces to enable businesses to connect marketing, advertising, and service.
| Destination CRM
Pegaworld, Day 2: Speakers advocate for digital transformation initiatives
Pegaworld keynote speakers share the impact of digital transformation.
| Enterprise Irregulars
American Express digital transformation at Pegaworld 2016
American Express uses Pega 7 case management to improve the efficiency of their business.
| Loyalty 360
Customer Experience and operational efficiency are no longer mutually exclusive
Pega’s Jeff Foley discusses the biggest challenges to providing seamless customer service.
| Customer Talk
Real time personalization coupled with advertising, marketing and service
Pega partners with Merkle to combine marketing, advertising, and customer service to enhance operations.
| iTWire
Pegaworld 2016 – competing with digital disruptors isn’t just ‘cloud’
Pegaworld keynotes address the power of digital transformation.
| Which-50