Copertura stampa
Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computer World
5 AI-voorspellingen voor 2019
Rob Walker makes predictions for AI in 2019, anticipating that it will influence everything from customer involvement to app development.
| Customer Talk
Medewerker switcht non-stop tussen verschillende applicaties
Employees are not able to reach their full potential and job satisfaction due to inefficient applications and distraction from core tasks, finds Pega study.
| Robotics Business Review
2019 Predictions from Robotics, Automation, and AI Industry Experts
Francis Carden anticipates that in 2019 users will find that RPA is not right for every situation.
| Raconteur
How data analytics could transform your business
John Everhard comments on how Analytics and AI will guide future business decisions while people will add the human touch, eventually evolving into a seamless partnership.
| Forbes
60 Cybersecurity Predictions For 2019
Rob Walker offers insights on how consumers will reclaim control of their data.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Customer First
Een 1-op-1 aanpak van klantwaarde vraagt om verandering
Peter Woods discusses the benefits to 1-to-1 customer decisioning.
| GQ Magazin
Noch sind Chatbots ziemlich dumm, aber das soll sich ändern
People find chatbots unintelligent and prefer human contact when solving problems, finds Pega study.
| Customer Talk
Consumenten vinden chatbots nog te dom voor het echte werk
Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.
| CRM Buyer
Mapping Data to Your Business Model
Pega's Don Schuerman discusses the need to bring data analytics power to businesspeople.
| Customer First
Domme chatbots' voldoen nog niet aan hoge klantverwachtingen
Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.
| Klant Contact
“Chatbots nog te dom voor echte werk”
Majority of consumers find chatbots useful—but only to a certain extent, according to Pega study.
| Forbes
The Future Of Work : Pourquoi La Collaboration Homme/Machines Est-Elle Primordiale ?
Georges Anidjar discusses the opportunities intelligent machines provide to the next workforce.
| AV Finance
Den Kunden sind Chatbots noch zu dumm
Carsten Rust comments on Pega study findings, noting that the quality of chatbots is falling short of customer expectations.
| DMN
One on one: Vince Jeffs — from database marketing to today's marketing tech
In this podcast, Pega's Vince Jeffs discusses the evolution of martech over the years.
| ITBusinessEdge
Machine learning: exciting technology, exciting (mostly) applications
Pega's Vince Jeffs discusses the state of machine learning and mistakes companies make.
| Technology Evaluation Centers
PegaWorld 2018: Pegasystems Enhances Customer Engagement Efforts (to Infinity)—Part 1
A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.
| The European
Talking Tech
A summary of PegaWorld 2018 and the thoughts of the industry's top technology leaders (p16-18).
| Forbes
Three Areas Where Some Contact Centers May Be Overlooking Their GDPR Obligations
Are businesses overlooking their GDPR obligations?
| LeMagIT
Pega Infinity succède à Pega 7 avec plus d'IA et un peu de Blockchain
Pega Infinity launches with more AI and some Blockchain.
| This Week In Machine Learning and AI
TWIML presents PegaWorld 2018
This series of podcast episodes features clients and thought leaders from PegaWorld 2018.
| SearchCRM
Without transparent AI, the bots will run wild
In this video interview, Pega's Rob Walker explains the importance of transparent AI.
| SearchCRM
Banking blockchain part of Pega Infinity platform reboot
In this podcast, Pega's Tom Libretto discusses blockchain hype at PegaWorld 2018.
| TOPBOTS
To infinity and beyond with Pega's Enterprise AI Solutions
How Pega Infinity TM is changing the enterprise AI solutions game.
| Cloud Computing Insider
Sieben Fehlerquellen bei der KI-Einführung
The seven sources of error in AI implementations.
| MarTechSeries
Pega Unveils AI-Powered Self-Optimizing Campaigns for Refined Customer Engagement
Pega Self-Optimizing Campaigns makes it easier for marketers to realize significant results.
| ZDNet
Voice assistants: Moving from party tricks to practical applications
Pega's Jeff Nicholson discusses the role of voice assistants in business at PegaWorld 2018.
| DMN
One on One: Rethinking CRM as Customer Engagement with Tom Libretto
In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018.
| Dagens Analys