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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| The New Stack
Generative AI: In 2023, GenAI Tools Became Table Stakes
Pega's Don Schuerman tells The New Stack that genAI won't replace low-code programmers, it will just make them more productive.
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| Dynamic Business
What to expect from AI in 2024
Pega's Anthony Abdullah shares his low-code predictions for 2024.
| IT Matchmaker
Process Mining und Low-Code gehören zusammen
Pega's Uwe Specht explains why process mining is considered an essential technology in the transformation towards a data-driven company and why a low-code platform is indispensable as a...| Insurance Edge
Has Low Code Finally Resolved The Legacy Headache?
Pega's Manoj Pant shares his thought on the evolution of both legacy and low code systems as part of a roundtable.| Le Mag IT
L’IA générative menace-t-elle les plateformes low-code/no-code ?
Pega Founder and CEO Alan Trefler comments on how generative AI completes - but does not replace - low-code/no-code platforms.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Forbes
Pega Autonomous Enterprise Vision Driven By Low-Code With Infinity ’23
Pega says low-code is helping drive us toward the reality of the autonomous enterprise. Earlier this month, Pega announced enhancements to its Pega Infinity software suite with new low-code muscle...| Diginomica
The icing on the cake! Pega’s generative AI pitch focuses on generating business logic, not code
Pega’s generative AI pitch focuses on generating business logic, not code.
| Computer Weekly
Pega details ‘internal mechanics’ of low-code with Infinity ’23
Pega has detailed the ‘internal mechanics’ of low-code with Infinity ‘23.
| Technology Decisions
How to protect low-code from external rogue factors
Pega's Jonas Lim explains how to protect low-code from external rogue factors.
| The Banker
Harnessing low code to improve the customer experience
Pega’s Steve Morgan and Russ Thornton, CTO Shawbrook Bank discuss the benefits Pega’s low-code platform has brought.| Techzine
The State Of Low-Code In 2023
Techzine quotes Pega's Francis Carden on the fundamental and continual accelerators of low-code.
| Wall Street Journal
Coding Tools for Novice Programmers and Business Users Get ChatGPT Tech Boost
Pega CTO Don Schuerman talks to the Wall Street Journal about the intersection of generative AI and low code tools with controls to reduce risk.
| Devops Digest
Using the Power of Low Code to Minimize Risk in the Enterprise
Pega's Anthony Abdullah writes an article for Devop Digest on how to institute proper governance guardrails when opening low-code application development across the enterprise.| Digitalisation World
A Fast and Furious World?
Pega's Jennifer Gill shares her predictions for low-code and business trends
| Dev Ops Online
The experts make their predictions on 2020's DevOps trends
Pega's Jennifer Gill was quoted on how low-code can be used to help keep IT citizen developers in order| Focus Online
Mit Microjourneys das Kundenerlebnis gezielt verbessern
Pega's Carsten Rust explains Pega's use of design thinking and microjourneys to best support clients| IT Brief AU
Gartner recognises Pega in low-code application platforms report
Pega earns the highest score in Enterprise IT Composite Applications use case in Gartner’s Critical Capabilities for Enterprise Low-Code Application Platforms report
| Which-50
Which-50 Awards: HSBC – The Best In Analytics Innovation
HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies
| ComputerWeekly
Low-code and no-code development platforms
Pega is named a top low-code vendor in this article about how helpful low-code development tools are for businesspeople and traditional developers
| Customer Talk
Artificial intelligence krijgt steeds meer voet aan de grond
Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits| Executive-People
Next-Best-Action Designer van Pega versnelt AI-implementaties
Pega’s Rob Walker explains how the Next-Best-Action Designer ensures AI is accessible to every user and allows for a degree of omnichannel control not previously possible
| Huffington Post
Agilität als Strategie
Harald Esch discusses the benefits of Agile methods and the concept of business agility.
| Relation Client Mag
La digitalisation du service client doit s'accélérer
Recent Pega research found link between inefficient customer service and inadequate technology for employees
| COMPUTERWELT
KI muss Umgang mit Kunden lernen
Pega survey uncovers how empathy can improve the perception of AI and foster positive relationships with customers| Multichannel News
The Road to 5G Starts With the Pavement
Pega’s Kevin Billings discusses the road to 5G and highlights that a successful future must be built on a strong foundation| MYCustomer
https://www.mycustomer.com/service/contact-centres/frustrated-service-agents-become-unlikely-champions-for-chatbot-support
Call center agents support the use of chatbots to help relieve work overload, says Pega survey| Solutions Numeriques
ERP-CRM, même combat ?
Pega’s Georges Andijar and Sylvain Harault discuss the differences and synergies between CRM and enterprise resource planning (ERP)
| CMSWiRE