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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| Huffington Post
Agilität als Strategie
Harald Esch discusses the benefits of Agile methods and the concept of business agility.
| CMSWiRE
Feeling the CCPA Heat?
Pega’s Jeff Nicholson explains CCPA regulations, who should be thinking about it, what’s next, and its impact
| CMSWiRE
Elevate the Customer Experience Through Timing and Context
Pega’s Vince Jeffs focuses on the empathetic customer experience and how it can be driven by context and timing
| iBestuur
Vertrouwen in AI
Pega’s Jan Willem Boissevain discusses customer trust, or lack thereof, in AI
| iBusiness
Künstlicher Intelligenz fehlt die Empathie
Pega’s Kay Knoche discusses on Pega’s recent global AI and empathy survey findings and how they apply to German consumers
| Tech Target
Consider these 12 RPA software vendors for deployment
Pega RPA named among 12 software vendors to consider when organizations are ready to automate mundane tasks
| Enterprise Times
Why is empathic explainable AI so important ?
Pega’s Peter van der Putten explains the reasoning behind empathetic AI and recent Pega research unveiled at PegaWorld
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| BostInno
Player Personnel: Hires in June Include Eight CEOs
Carlos Fuentes and Claudia Rodriguez join Pega
| Adrian Swinscoe
Becoming more empathetic can be hard. Pega’s new AI-powered Customer Empathy Advisor aims to help – Interview with Rob Walker of Pega
Pega’s Dr. Rob Walker discusses empathetic artificial intelligence and Customer Empathy Advisor
| Trend Report
Es geht um die Nutzer, nicht die Technik
Pega’s Carsten Rust explains the concept of design thinking
| ITBusinessEdge
Pega CRM vs Salesforce: 2019 Comparison
Pega named as the best solution for overall digital business transformation
| Minter Dial
Empathy in AI – How One New Input May Entirely Disrupt your Culture
At PegaWorld, Dr. Rob Walker highlights customer empathy and overcoming customer mistrust
| IT Leaders
変貌するBPM、ビジネスプロセス変革の最前線に─iBPM、そしてケースマネジメントへ
A PegaWorld roundup including DPA’s place in a digital transformation strategy
| Forbes
Deutsche Telekom, Digital Credit Union And Telenet Reveal Their Digital Transformation Secret
Digital transformation is not easy. Particularly when you consider that, reputedly, around 70% of all transformation programs fail to meet expectations or their objectives. That means only 30% of...
| DMN News
Pega: One Microjourney at a Time
Pega’s Alan Trefler and Dr. Rob Walker discuss empathy and microjournies at PegaWorld.
| Which-50
Channel Focus Is ‘Disastrous’ For Organisations, Prevents Digital Transformation, Says Pega Chief
Alan Trefler explains the detriments and solutions, of organizing around customers and not channels for better customer experiences.| iTWire
Support for citizen developers coming to Pega Platform
At PegaWorld, Pega’s Don Schuerman explains how Pega’s Enterprise Low-Code Factory will help clients.| iTWire
Pega boosts Customer Service messaging
Pega’s Kerim Akgonul and Don Schuerman discuss how Pega is future-proofing customer messaging technology.
| Which-50
Pegasystems Reveals New Low Code Enterprise Software Tools
At PegaWorld, Pega’s Don Schuerman explains the new abilities generated through Enterprise Low Code Factory.| Destination CRM
Pega Launches Customer Empathy Advisor, AI Connectors at PegaWorld
Dr. Rob Walker introduces the new Customer Empathy Advisor and AI Connectors, bringing more empathy to AI technology.
| siliconANGLE
At PegaWorld, Pega provides citizen developers with compliance guardrails
Learn how Pega is bringing the benefits of low-code - including improved governance - to its Enterprise Low-Code Factory.
| MarTechSeries
Pega Launches Enterprise Low-Code Factory to Guide Citizen Developers Making Enterprise-Compliant Apps
Pega announces Low-Code Factory to accelerate digital transformation and support citizen developers at PegaWorld.
| Wikibon
At PegaWorld, Pega provides citizen developers with compliance guardrails
Pega announces launch of Enterprise Low-Code Factory to enable citizen developers at PegaWorld.
| Jim Sinur: Digital Topics for All
Pegaworld 2019: To Infinity and Beyond with Digital Super Heroes
At PegaWorld, Pega’s Don Schuerman awards Pega DX Heroes: individuals excelling with digital transformation at their organizations.
| B2B Marketing
12 critical components of digital transformation
Influencer Blake Morgan’s explains the 12 critical components of digital transformation at PegaWorld 2019.
| Enterprise Times
Pega brings Low-code to the masses
At PegaWorld, Alan Trefler highlights the need for organizations to organize around customers, not channels.| Insurance Innovation Reporter
Pega Launches Enterprise Low-Code Factory for Enterprise-Compliant Apps
At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’
| Tech Target
Pega Customer Service adds digital messaging capabilities
Pega’s Don Schuerman discusses new messaging capabilities and trends at PegaWorld, while clients react to the news.
| Enterprise Times