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| CNBC
Why Pega is regarded as an "underappreciated" name in AI

| destinationCRM
Pega Is iNspired by Generative AI

| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
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| ZDNet
After robo-debt smackdown, Robert claims Canberra's digital transformation pushes on
Pega supports Australian Federal Government in maintaining transparency and accountability with sprint style implementation
| Marconomy
Drei Irrtümer der Robotic Process Automation
Considering implementing RPA? Here are the top three RPA mistakes, and how to avoid them
| The Hindu Business Line
New AI tech to bridge the culture gap in organisations: IT experts
Pega’s Don Schuerman explains that digital transformation requires a new level of collaboration to be successful| Digital Business Cloud
Kundenkommunikation: 3 Trends werden Lösungsanbieter 2020 herausfordern
Pega's Martin Carney predicts the top three customer service challenges for solution providers in 2020
| Forbes
RPA (Robotic Process Automation): What’s In Store For 2020?
Pega's Francis Carden shares robotics trends we can expect to see in 2020| Government News
Govt announces Centrelink IT upgrade
Pega chosen to digitize Australian welfare system with low-code Pega Platform| Breaking Banks Fintech
Frictionless Digital Transformation
Pega’s Marc Andrews discusses Pega’s Workforce Intelligence, AI, digital transformation, and removing friction from organizations| IT-Zoom
„RPA ist kein Wundermittel“
Pega’s Jorg Richter explains that RPA is not a cure-all to achieve a streamlined business
| iBestuur
De publieksgerichte overheid
Pega clients share shared how digital transformation is bringing automation and standardization to government services| Top Business Tech
What does 2020 have in store for robotic process automation?
Pega’s Francis Carden predicts the upcoming realization that RPA is not the magic fix for digital transformation in 2020
| CRN
Infosys beats IBM, Accenture in Centrelink payments engine contract
Pega’s Luke McCormack comments on the use of Pega to digitize the Australian Federal Government Services’ welfare system
| Built In Boston
How Low-Code and No-Code Platforms Are Changing Software Development
Pega’s Jennifer Gill and Sid Misra discuss the stigma associated with low-code and explain that oftentimes people become converts after using it
| CRN
Optus' NBN connections fend off enterprise headwinds
Pega’s automation technology is driving Optus’ success in customer growth and increased National Broadband Network (NBN) connections
| Which-50
Which-50 Awards: HSBC – The Best In Analytics Innovation
HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies| CFO Thought Leader
545: Get in Gear with ARR | Ken Stillwell,CFO, Pegasystems
In this podcast, Pega’s Ken Stillwell discusses the unique position finance leaders are in to offer business solutions for organizations
| Forbes
Automatisation Des Processus (RPA) : Les Erreurs A Eviter
Pega’s Georges Anidjar gives advice on how to avoid common RPA deployment mistakes| Federal News Network
Federal CIO Kent: Future TMF projects should have ‘all-of-government’ benefit
Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale
| Manage It
Robotic Process Automation: Drei Irrtümer gefährden RPA-Erfolg
There are three main mistakes organizations make that can endanger the success of RPA, according to Pega research
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| CMSWiRE
Navigating RPA Potholes on the Bumpy Road to Digital Transformation
Pega’s Nolan Greene discusses recent RPA survey findings and the common mistakes RPA users make
| DMN News
The Human Element at Movable Ink Think Summit 2019
Pega’s Matt Nolan discusses empathy in business and why a human element is needed for brands to better connect with customers
| CMO
How rebates and employee engagement are helping CBA build customer loyalty
Commonwealth Bank of Australia explains how customer loyalty and effective engagement have increased since working with Pega
| Finextra
Commercial Banks need to Step up their Game on Client Service
Pega’s Steve Morgan discusses recent Pega research on the impact of inadequate business banking services| Tech Target
Pegasystems lays down the do’s & don’ts of RPA
Pega’s Francis Carden reviews the do’s and don’ts of implementing and maintaining RPA
| ComputerWeekly
Pegasystems lays down the do's & don'ts of RPA
Pega’s Francis Carden explains that IT teams need to better understand RPA for it to be effective
| Funkschau
Fax verbreiteter als Social Media
Recent Pega reseach finds that customer service agents believe the use of AI and automation with accelerate processes and improve customer experiences
| iBestuur
Overheid en markt slaan de handen ineen
Pega’s Marten Poutsma discusses how Pega client Rijkszaak’s digital transformation provides a foundation for a public-oriented government| Open Access Government
NHS: Why AI investment is just one piece of the puzzle
Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle
| Which-50
Which-50 Awards: Best In Community Innovation – NSW Department Of Planning, Industry And Environment
NSW Department of Planning, Industry and Environment named Best in Community Innovation for overhauling key processes and applications using Pega technology| Automotive News