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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Marconomy
Drei Irrtümer der Robotic Process Automation
Considering implementing RPA? Here are the top three RPA mistakes, and how to avoid them
| Forbes
RPA (Robotic Process Automation): What’s In Store For 2020?
Pega's Francis Carden shares robotics trends we can expect to see in 2020
| IT-Zoom
„RPA ist kein Wundermittel“
Pega’s Jorg Richter explains that RPA is not a cure-all to achieve a streamlined business
| iBestuur
De publieksgerichte overheid
Pega clients share shared how digital transformation is bringing automation and standardization to government services
| Top Business Tech
What does 2020 have in store for robotic process automation?
Pega’s Francis Carden predicts the upcoming realization that RPA is not the magic fix for digital transformation in 2020
| Built In Boston
How Low-Code and No-Code Platforms Are Changing Software Development
Pega’s Jennifer Gill and Sid Misra discuss the stigma associated with low-code and explain that oftentimes people become converts after using it
| CRN
Optus' NBN connections fend off enterprise headwinds
Pega’s automation technology is driving Optus’ success in customer growth and increased National Broadband Network (NBN) connections
| Forbes
Automatisation Des Processus (RPA) : Les Erreurs A Eviter
Pega’s Georges Anidjar gives advice on how to avoid common RPA deployment mistakes
| Manage It
Robotic Process Automation: Drei Irrtümer gefährden RPA-Erfolg
There are three main mistakes organizations make that can endanger the success of RPA, according to Pega research
| CMSWiRE
Navigating RPA Potholes on the Bumpy Road to Digital Transformation
Pega’s Nolan Greene discusses recent RPA survey findings and the common mistakes RPA users make
| Tech Target
Pegasystems lays down the do’s & don’ts of RPA
Pega’s Francis Carden reviews the do’s and don’ts of implementing and maintaining RPA
| ComputerWeekly
Pegasystems lays down the do's & don'ts of RPA
Pega’s Francis Carden explains that IT teams need to better understand RPA for it to be effective
| Funkschau
Fax verbreiteter als Social Media
Recent Pega reseach finds that customer service agents believe the use of AI and automation with accelerate processes and improve customer experiences
| Which-50
Which-50 Awards: Best In Community Innovation – NSW Department Of Planning, Industry And Environment
NSW Department of Planning, Industry and Environment named Best in Community Innovation for overhauling key processes and applications using Pega technology
| Automotive News
Dealers, OEMs must make vehicle service a rewarding experience
Pega's Steven Silver explores how automotive companies can elevate customer journeys to cater to customers who have become accustomed to seamless experiences
| Relation Client Mag
La digitalisation du service client doit s'accélérer
Recent Pega research found link between inefficient customer service and inadequate technology for employees
| iTWire
RPA is 'just a part of the transformation story'
Pega’s Francis Carden comments on the state of robotics in Australia and explains why RPA alone cannot be a platform for digital transformation
| Multichannel News
The Road to 5G Starts With the Pavement
Pega’s Kevin Billings discusses the road to 5G and highlights that a successful future must be built on a strong foundation
| Solutions Numeriques
ERP-CRM, même combat ?
Pega’s Georges Andijar and Sylvain Harault discuss the differences and synergies between CRM and enterprise resource planning (ERP)
| Computerwoche
RPA repariert keine schlechten Prozesse
Pega research explores RPA expectations and challenges in DACH region
| Hindu Business Line
Bots are only band-aids that temporarily mask bad processes: Pegasystems
Recent Pega research uncovers the top three RPA challenges and explains how to implement RPA correctly
| Marconomy
Pflege und Implementierung als Herausforderungen beim Einsatz von Software-Robotern
Harald Esch comments on Pega’s recent RPA research and says bots are only a bridge to digital transformation
| iTWire
Australia lags behind rest of the world in robotics process, desktop deployments
Pega research finds bots have to be deployed in the right situations to be effective
| IT Brief AU
Australian businesses struggling with robotic automation
Pega’s RPA study reveals challenges and benefits Australian businesses face when using bots
| TechTarget
Is robotic process automation software hitting the wall?
Francis Carden discusses Pega’s recent RPA survey and focuses on the limitations of RPA
| Business Today
Robotic Process Automation is trendy but isn't always perfect: Survey
Pega’s recent global survey uncovered RPA’s top three challenges and why RPA technology isn’t a quick fix
| IBSintelligence
50% enterprises said bots are harder to deploy: Pegasystems
Pega’s Don Schuerman comments on recent RPA research, noting that RPA is a temporary solution for bad processes
| Global Investor
Pegasystems-Studie: Software-Roboter liefern, wollen aber gehätschelt werden
Pega survey finds German companies believe RPA is highly effective, but should not be considered a long-term strategy
| IT Finanzmagazin
Studie: Software-Roboter (RPA/RDA) liefern, wollen aber gehätschelt werden
In Germany, RPA is considered highly effective when maintained properly, according to Pega research
| Rocking Robots