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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| IT Finanz Magazin
Fachbereichs-Wünsche trotz knapper IT-Ressourcen umsetzen: per Low-Code Aufgaben abgeben
Pega;s Michael Baldauf shares his top eight tips for low-code banking.
| CIO
DKB setzt auf Low-Code-Plattform
Deutsche Kreditbank Deploys Pega's Low-Code Platform to Improve Back Office Efficiency.
| gi Geldinstitute
Low-Code zündet Digitalisierungsturbo bei Banken
Pega's Michael Baldauf explains how low-code paves the way for faster digital transformation in the banking sector.
| Mi3
Cookie crunch: CommBank connects to Google stack in first party data personalisation push; Pega power rises
CommBank uses Pega’s AI-powered decisioning engine to avoid pushing irrelevant ads to people, or pushing them products that are unsuitable – without using cookies.
| AB+F
Breaking product siloes in the banking sector
Pega's Jonathan Tanner shares his opinion on how to break down divisions and data silos within the banking sector and improve customer experience.
| CX Today
Deutsche Kreditbank Leverages Pega Platform to Automate Workflows
DKBS managed to automate several time-consuming back-office tasks with Pega Platform.
| IT Finanz Magazin
DKB will mit Low-Code zur “TechBank” werden
Deutsche Kreditbank successfully deployed Pega Platform to improve back office efficiency.
| Finextra
ISO 20022 is coming – How banks can prepare for the new payments messaging standard
Pega's Steve Morgan explains how banks can prepare for t he new global payments messaging standard ISO 20022.
| Techzine
Pegasystems moves to ISO 20022, the new financial data standard
Pegasystems’ Pega Smart Investigate introduces support for ISO 20022 data, an emerging standard for formulating and exchanging transaction data.
| IT Finanz Magazin
ISO-20022: Pega-Tool mache die Integration einfacher
Pega announced enhancements to Pega Smart Investigate . This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance...
| Finextra
Video banking: how banks can do it well
Pega's Steve Morgan explains why banks should invest in video banking.
| Finextra
AI can make customers love, not loathe, their bank in tough financial times
Pega's Steve Morgan explain's how banks can use AI to help customers through tough financial times.
| BAI
Moving from low-code hype to successful implementation
Pega's Jonathan Tanner shares his thoughts on how financial institutions can develop a successful strategy to move from low-code hype to successful implementation.
| Finextra
What has COVID-19 taught banks about agile IT?
Pega's Steve Morgan’s stresses the importance of rapid digital transformation for banks to adapt quickly to changing circumstances, like the COVID-19 pandemic.
| IT Finanz Magazin
So scheitert die Digitalisierung von Banken ganz sicher – die Top 10 der besten Fehleinschätzungen
Pega's Michael Baldauf outlines the 10 regular misjudgments by banks embarking on a digital transformation journey.
| The Banking and Finance Post
Stimulating Empathy through Technology in Banking
Pega's Suman Reddy examines the post-pandemic effects on banks credit management and the importance of empathy for all organizations, including the banking industry.
| HFS Research
How People’s United Bank worked with Pega and Virtusa to create customer personalization
People’s United Bank considered several platform providers, including Pega, Adobe, and Salesforce. It selected Pega because of its philosophy of prioritizing and aligning with customer journeys.
| gi Geldinstitute
Diese Bots beflügeln Banken
Pega's Michael Baldauf explains how bots can be used in the financial sector.
| Australian Banker
How AI can provide a vital solution to turnaround time problems
Pega's Jonathan Tanner discusses how AI solutions such as those implemented in Pega’s Credit Decision Hub can improve turnaround time issues in banking and financial institutions, improving...
| Finextra
The rise of the 'finfluencer' – should traditional banks engage?
Pega's Steve Morgan explores the rise of ‘finfluencer’, and whether banks should embrace this new trend.
| gi Geldinstitute
Banken: Firmenkundengeschäft digital in Schwung bringen
Pega's Michael Baldauf shares seven ways that banks can boost their corporate customer business digitally.
| American Banker
People’s United deploys tech to predict customers' financial needs
Pega client People’s United Financial pinpointed personalization in 2020 as a key way to deepen its relationships with customers
| Finextra
Touchless payments – will the £100 limit change anything?
Pega's Steve Morgan explains how AI can reduce the risks posed by the new £100 contactless limit.
| Finextra
Personalisation – what banks can learn from the telecoms industry
Pega's Steve Morgan explains how banks' should approach personalisation.
| Finextra
What is stopping banks from transitioning to the cloud?
Pega's Steve Morgan explores banks’ hesitation towards cloud migration and how to overcome it.
| gi Geldinstitute
KYC: mehr als nur das Erfüllen von Compliance-Anforderungen
gi Geldinstitute published an article by Pega’s Michael Baldauf on how KYC is more than meeting compliance requirements.
| Finyear
Intelligence Artificielle : les biais limitent le potentiel des banques
Pega’s Giovanni Mangani explains how biases in artificial intelligence can limit banks’ potential.
| Finextra
Is banks’ focus on mobile to the detriment of omnichannel customer service?
Pega's Steve Morgan asks whether banks have taken their eye off the omnichannel ball by focusing their efforts on mobile.
| Computable