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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| IT-Matchmaker News
Alleine scheitert Künstliche Intelligenz am Coding
Pega Uwe Specht on how code generated by Generative AI is better left untouched by developers.
| CXO Today
n outlook at emerging technologies that will reshape enterprises in 2025
Pega's Goutham Parcha comments on emerging technologies that will reshape enterprises in 2025. He highlights how AI’s integration across industries will not only empower organizations to tackle...
| TECHGIG
Tech Innovations in 2024: While AI took centerstage; we missed many impressive discoveries
Pega's Goutham Parcha shares an industry story around advancements in AI in 2024. He highlights how Generative AI emerged as one of the most disruptive forces, revolutionizing workflows, enhancing...
| Relation Client Mag
Les grandes tendances du service client en 2025, selon Pegasystems
Features Pega’s 2025 customer service trends, including how AI and automation are profoundly transforming the customer service landscape.
| CX Today
Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024: The Rundown
Pega is ahead of the curve when it comes to office-flow automation, using Pega GenAI Coach as an example of its capabilities.
| Ziptone
Oneindige keuze, ondoorzichtige tarieven, versnipperd toezicht – AI in klantcontact in 2025
Pega's Peter van der Putten, Lead Scientist and Director at Pega's AI Lab, gives his AI predictions for 2025.
| Le Mag IT
Pega GenAI Blueprint doit accélérer le prototypage… et le cycle de vente
Pega Blueprint dedicated article, following an exclusive interview and demo by Pega's Sylvain Harault.
| Customer Experience Magazine
Pega unveils AI-powered payment dispute solution
Covers the launch of Pega Smart Dispute .
| Computerwoche
IT-Produkte der Woche
Covers how Pega Infinity 24.2 offers new gen AI capabilities that enable companies to increase productivity, innovate faster, and optimize customer experiences.
| Computerwoche
IT-Produkte der Woche
Launch of Pega's new AI-driven legacy discovery capabilities in Pega GenAI Blueprint amongst the IT products of the week.
| ITPro
AWS wants to drastically cut down AI hallucinations – here's how it plans to do it
Pega's Peter van der Putten comments on automated reasoning and the problem of AI hallucinations.
| RockingRobots
AI-trends voor 2025 volgens Pegasystems: Meer AI-agents
Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
| CustomerFirst
Generatieve AI wordt commodity, agentic AI en ethiek centraal
Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
| iTWire
Ravesh Lala joins Pega to drive clients’ modernisation of legacy applications
How Pega’s newly announced head of legacy transformation, Ravesh Lala, will spearhead the creation and market execution of this practice to help clients modernise legacy applications on their path...
| Forbes
The New Tablestakes, AI Tools That Go To Work
Pega's Kerim Akgonul is quoted in this article highlighting the shift in AI from hype to practical application, emphasizing tools that deliver real-world value rather than just buzz. Pega GenAI...
| Dutch IT Leaders
Nieuwe functies in Pega GenAI Blueprint
How Pega GenAI Blueprint is helping organizations rethink and replace their legacy systems fast, including Pega's Kerim Akgonul on how it can turbocharge modernization projects so organizations can...
| Mi3
Pega adds new capabilities to GenAI platform
Pega’s Kerim Akgonul and the Navy Federal Credit Union are quoted in this announcement of new Blueprint capabilities and features.
| IT Brief
Pega unveils new tools to aid legacy system modernisation
Explores how Pega GenAI Blueprint modernizes legacy systems for organizations and features its new capabilities.
| Emerce
Nieuwe functies in Pega GenAI Blueprint: snelle systeemanalyse om ‘technical debt’ in te lossen
Demo video with Pega's Matt Healy, showing how GenAI capabilities in Pega’s GenAI Blueprint are helping IT teams analyze existing systems in seconds and reimagine their workflows, while reducing...
| Computer Weekly.de
Process Mining und GenAI: vor dem Generieren kommt Analysieren
Pega's Florian Lauck-Wunderlich on how process mining creates the ideal basis for the targeted use of genAI.
| VentureBeat
Orchestrator agents: Integration, human interaction, and enterprise knowledge at the core
Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.
| Techzine
Pega analyseert oude systemen op weg naar moderne software
How new genAI features in Pega GenAI Blueprint analyze existing IT systems and applications, creating blueprints for modern, cloud-native applications.
| DataCenter-Insider
Warum Coding mittels generativer KI keine gute Idee ist
Pega's Uwe Specht on why coding using genAI is not a good idea.
| Raconteur
The charts that defined 2024 – from the biggest business scandals to Trump’s re-election
Pega's Peter van der Putten comments on the future of AI in relation to the new Trump administration and what it could mean for regulation and tech policy.
| Dutch IT Leaders
Pega Infinity '24 versnelt innovatie met generatieve AI
Pega's Kerim Akgonul explains that with Pega Infinity 24.2 “Organizations can operate faster and more efficiently while providing better experiences for their customers.”
| CustomerFirst
Nieuwe release van Pega verbetert klantervaringen
Includes Pega Infinity 24.2 highlights, such as expanded access provided to multiple LLMs including Amazon Bedrock and Google Vertex AI, updates in Pega GenAI Blueprint, and enhancements in Pega...
| AI Magazine
AI Platforms: Staying Compliant in a Fragmented Ecosphere
Pega's Peter van der Putten is featured on the topic of AI platforms and staying compliant in a fragmented ecosphere.
| Techzine
Pega brengt extra AI-tooling naar Infinity-platform
Covers the launch of Pega Infinity 24.2 , highlighting the expansion of options for LLMs, updates in Pega GenAI Blueprint that allow users to turn ideas for GenAI applications into interactive...
| IT Brief
Pegasystems launches Pega Infinity 24.2 with AI upgrades
Pega Infinity 24.2’s new capabilities and enhancements, aimed at improving user productivity and streamlining workflows through new generative AI capabilities.
| Node