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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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Wide shot of PegaWorld 2024 at the MGM Grand Arena

| destinationCRM

Pega Is iNspired by Generative AI

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Alan Trefler speaking at PegaWorld 2024

| Diginomica

Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”

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CustomerFirst

| CustomerFirst

Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
ITSocial

| ITSocial

Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
ittbusiness.at

| ittbusiness.at

Covers the Pega/YouGov study, which demonstrates how technical debt is making customer service worse.
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