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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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Wide shot of PegaWorld 2024 at the MGM Grand Arena

| destinationCRM

Pega Is iNspired by Generative AI

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Alan Trefler speaking at PegaWorld 2024

| Diginomica

Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”

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IT Matchmaker News

| IT-Matchmaker News

Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
CustomerFirst

| CustomerFirst

Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
Emerce

| Emerce

Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
Dutch IT Leaders

| Dutch IT Leaders

How Pega's Customer Engagement Blueprint is designed to visualize, simulate, and deploy strategies across all channels, enabling organizations to quickly adapt and engage with customers in a targeted...
FutureWeek

| FutureWeek

Hhighlights how Pega's Customer Engagement Blueprint is designed to help businesses create and optimise customer engagement programmes.
ittbusiness.at

| ittbusiness.at

Covers the Pega/YouGov study, which demonstrates how technical debt is making customer service worse.
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