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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| IT Finanzmagazin
Ab Januar 2025 bringt DORA komplexe Aufgaben für fast alle Banken der EU
Pega's Michael Baldauf on the upcoming Digital Operational Resilience Act (DORA) in the EU and how this means financial institutions will be faced with new, complex tasks that cannot be mastered...
| cmm360
Achtung, DORA kommt
Thought leadership piece from Pega's Michael Baldauf on the upcoming Digital Operational Resilience Act - DORA - which will apply to almost all banks and financial institutions operating in the EU.
| In AI Today
Digital detectives: How AI is overcoming financial crime
Pega's Jonathan Tanner discusses the rise of financial crime, the pressure financial institutions are currently under, and the role AI and automation can play in increasing efficiencies, such as...
| AI Magazine
RPA: The technology transforming the way businesses operate
Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
| IT FinanzMagazin
Smart Dispute soll Streitfälle mit Low-Code, KI und NLP automatisiert abwickeln
Pega's Steve Morgan shares his thoughts on how Pega Smart Dispute can help automate disputes by using low-code, AI and NLP
| CXO Today
Pega Infuses AI into Pega Smart Dispute to Streamline Chargeback Processes
Pega announces enhancements to Pega Smart Dispute , to help banks streamline time-consuming chargeback processes.
| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| Finextra
ISO 20022 is coming – How banks can prepare for the new payments messaging standard
Pega's Steve Morgan explains how banks can prepare for t he new global payments messaging standard ISO 20022.
| Techzine
Pegasystems moves to ISO 20022, the new financial data standard
Pegasystems’ Pega Smart Investigate introduces support for ISO 20022 data, an emerging standard for formulating and exchanging transaction data.
| IT Finanz Magazin
ISO-20022: Pega-Tool mache die Integration einfacher
Pega announced enhancements to Pega Smart Investigate . This will support a new global messaging standard for payment investigations, and help banks transition to ISO 20022 for improved compliance...
| gi Geldinstitute
Diese Bots beflügeln Banken
Pega's Michael Baldauf explains how bots can be used in the financial sector.
| gi Geldinstitute
KYC: mehr als nur das Erfüllen von Compliance-Anforderungen
gi Geldinstitute published an article by Pega’s Michael Baldauf on how KYC is more than meeting compliance requirements.
| iTWire
Interest in standalone RPA waning, says Pegasystems exec
Michael Evans explains how Pega client, NAB, uses RPA to improve workflow and customer experience
| itnews
Pega CEO Alan Trefler back in Australia for talks with NAB
Pega client National Australia Bank explains how they are improving operational excellence with Pega
| ZDNet
AI improves CommBank's customer engagement up to 400 percent
Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.
| IT News
NAB sets software bots loose on its email avalanche
National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.
| Enterprise Times
Pegasystems calls on banks to do more with low code
Reetu Khosla comments on how banks can best use no-code/low-code environments to future-proof KYC.
| Finextra
Banks Need to Go Low to Crack Rapid Delivery and Innovation of Onboarding KYC Apps & RegTech
Reetu Khosla explains how the banking industry can utilize zero-code or low-code tools in order to drive faster innovation.
| Computable
PegaWorld: Pega Infinity launched!
Alan Trefler presents Pega Infinity at PegaWorld 2018.
| SearchCRM/TechTarget
Pega Infinity upgrades include marketing AI tools, blockchain support
Pega Infinity incorporates low-code appdev, blockchain and AI to optimize marketing campaigns.
| Enterprise Times
Pega Infinity to drive breakthrough Customer Experience
Pega launches Pega Infinity, Pega Blockchain Innovation Kit and Self-Optimizing Campaigns.
| DMN
Pega: From CRM to Infinity
Pega's Don Schuerman and Kerim Akgonul highlight PegaWorld news and evolution to Infinity.
| Forbes
Pegasystems software robots help banks onboard iInstitutional customers
Learn how Pega uses power of robotic automation to improve banks' onboarding processes.
| ITBrief