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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computer Weekly
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| CustomerFirst!
HYPERPERSONALISATIE EN DE TOEKOMST VAN VERZEKERAARS
Pega's Peter van der Putten explains why insurance companies need hyper-personalization .
| IT Finanz Magazin
Warum Versicherer echte Personalisierung brauchen – fünf Gründe
Pega's Elischa Göttmann explains why insurers need real hyper-personalization.
| MarTechSeries
Pega Survey Reveals Aftermarket Service Costs And Brand Loyalty Take A Backseat To Convenience For Vehicle Owners
Pega automotive aftermarket survey finds that the status quo is no longer enough to retain customers
| Auto Connected News
Car & Truck Owners Want Great Customer Service & Reminders
Aftermarket automotive services have to adapt to increased customer expectations, finds Pega survey
| L'agefi
Pour approfondir les liens avec vos assures, apprenez a les conaitre
Pega’s Erwan Brillot discusses digital transformation in the insurance market and how it can improve operations as well as interactions between insurers and insureds
| Insurance Business UK
Insurance director: "Move the agenda away from being 100% about price"
Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes
| Healthcare IT News
Patients want engagement with digital options, personal touch
Consumers seek effective communication and personal touches from healthcare providers and are willing to provide real-time access, finds Pega survey.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| Relation Client Mag
Relation client : les Français continuent de privilégier le contact humain
Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.
| Insurance Innovation Reporter
From Price to Loyalty: Shifting Insurance Customer Perceptions
Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.
| Insurance Post
Analysis: Why Amazon is ready to eat your lunch
Pega's Tony Tarquini explains how retailers like Amazon are ready to change the insurance industry
| Insurance Innovation Reporter
Pega adds Facial Recognition to KYC and Client Lifecycle Management
Facial recognition technology enables secure, legal, fast verification of customer identity.
| Desination CRM
Revving up the Customer Experience Engine
Learn how General Motors is working with Pega to drive loyalty across its brands.
| MarTech Advisor
Lessons General Motors teaches us on how to become customer-centric
How General Motors is using Pega to deliver seamless customer experiences.
| Forbes
If General Motors can achieve customer-alignment, why can't you?
How Pega client General Motors transformed customer experience with intelligent decisioning.
| Customer Talk