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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Computable
T-Mobile: We verloren 2 miljoen klanten per jaar
Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
| MarTech
How Verizon puts its business customers at the center
Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| Computing
Lo-code for high engagement: How debt charity StepChange improved the experience for clients, advisors and developers
StepChange CIO Lorna Allan, explains their moves to maximize choice, scalability, and efficiency of its debt advice platform, using Pega.
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| itnews
Optus rethinks how telco customer problems get solved
Pega client Optus shares insights from building a universal workflow at PegaWorld
| Diginomica.com
Australia’s intellectual property agency goes all in on user design, DevOps and AI
IP Australia is using Pega as its case management system, but has also undergone a transformation in the way it works, to meet customer expectations
| SearchCRM
CRM, martech stack helping customers hear Sprint now
Sprint CMO Roger Solé explains how Sprint worked with Pega to transform the business.
| Diginomica