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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Insurance Edge
Predictions 2025: Pegasystems Sees a Less Bumpy Ride on Premiums
Pega insurance expert Manoj Pant's 2025 insurance trends covering AI and the impact of inflation on the industry.
| IT Finanzmagazin
Versicherung neu gedacht – dieses Potenzial hat generative KI
Pega's Elischa Göttmann’s thought leadership piece about how insurance companies can take advantage of gen AI.
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| Insurance Innovation Reporter
Enhancing Customer Satisfaction and Reducing Operations Costs with Generative AI
Pega's Manoj Pant writes about how generative AI can transform the insurance industry in this article in Insurance Innovation Reporter.
| Only Strategic
AI-Editor's highlight extracts from Insurance Newslink articles in the last 3 months
Pega's Manoj Pant discusses how AI has transformed the insurance sector and what the future holds.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| CustomerFirst!
HYPERPERSONALISATIE EN DE TOEKOMST VAN VERZEKERAARS
Pega's Peter van der Putten explains why insurance companies need hyper-personalization .
| The Agile Brand
AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Shelia Anderson, US Chief Information Officer at Aflac, sits down with host Greg Kihlstrom at PegaWorld iNspire to discuss the meaningful use of AI in the customer experience, and doing it at scale...
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Insurance Edge
New Study Finds Customer Experience MUST Improve
Pega's Tony Tarquini is quoted in Insurance Edge, as they look at the results of the latest Pega research on customer experience and real-time decisioning.
| Digital Insurance
How AI will improve CX in insurance
Pega’s Tom Harrington discusses AI and its power to improve customer experiences in the insurance industry
| AM Best TV
40-Hour Apps, Low Code, Hackathons Help Speed Insurtech Innovation
Pega’s Tom Harrington discusses low code’s promising future in the insurance industry at InsureTech Connect
| Insurance Edge
Pegasystems Reaction to FCA Partnership With Turing Institute, on AI FinTech
Pega’s Tony Tarquini advises that while AI can be useful in the insurance industry, it has to be transparent and open to protect against bias
| Insurance Business UK
Insurance director: "Move the agenda away from being 100% about price"
Pega’s Tony Tarquini explains how understanding customer needs leads to better outcomes
| Claims Magazine
Customer engagement: Breaking with convention
Pega’s Jim Ryan highlights three changes insurance organizations can make to digitally transform.
| Imaging Technology News
Survey Finds Personalized Patient Engagement Improving But Still Lacking
Pega survey reveals patients want personalized interactions and seamless processes when communicating with doctors and insurers.
| Relation Client Mag
Relation client : les Français continuent de privilégier le contact humain
Pega study shows that the French prefer human contact when resolving with customer complaints and personal information.
| Insurance Innovation Reporter
From Price to Loyalty: Shifting Insurance Customer Perceptions
Advice for shifting insurance customer perceptions to improve loyalty from Pega's Jim Ryan.
| Insurance Post
Analysis: Why Amazon is ready to eat your lunch
Pega's Tony Tarquini explains how retailers like Amazon are ready to change the insurance industry
| Insurance Innovation Reporter
Pega adds Facial Recognition to KYC and Client Lifecycle Management
Facial recognition technology enables secure, legal, fast verification of customer identity.
| Insurance Networking News