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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

| siliconANGLE
Pegasystems expands features to build and manage AI agents
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| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.| Diginomica
Pfizer modernises drug development project management with Pega
Pega client Pfizer keynote at PegaWorld, and explain how they have modernized their drug development project management using Pega.
| The Wall Street Journal
Tech Chiefs Get Creative to Cure Employee Burnout
An article on how tech chiefs are getting creative to prevent burn out and included comment from Pega’s IT leader David Vidoni and an image of his team.| RetailBiz
Six predictions for customer service in 2020
Pega’s Jeff Nicholson predicts what’s in store for customer service in the retail market
| Retail Dive
Can chatbots charm consumers?
Pega research supports the fact that customers are still not comfortable or confident in chatbots.
| Huffington Post
Vom Einkaufserlebnis zum Datenerlebnis
Harald Esch discusses consumer skepticism when asked to share personal data.
| Emerce
De Mandemakers Groep kiest voor Pega CRM-suite
De Mandemakers Groep (DMG) selects Pega CRM solutions to improve customer satisfaction.
| Computable