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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Digitalisation World
How can energy providers use AI to help customers?
Pega's Jo Allen explains how energy providers could use AI to help customers (page 69).
| Energy, Oil & Gas
Easing Bill Shock
Pega's Jo Allen explains how energy providers can help customers with rising energy bills.
| Daily Express
Warm Home Discount Scheme rules explained as Ofgem changes places support in doubt
Pega's Jo Allen warned an increase in the energy price cap may mean poorer, vulnerable customers will suffer and slip into fuel poverty.
| Light Reading
Eurobites: Russia's MTS Does TIP Run
SSE Energy Services announces partnership with Pega
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Computer Weekly
How Centrica used GDPR and Pegasystems to reward loyal customers
The story of how Pega worked with Centrica to use GDPR to reward customer loyalty.
| 1to1 Media
Next Best Action: It's not always about making the next sale
British Gas is using Pega for a more personalized approach to connect with customers.
| Contact Centre News
British Gas invests in Pega Marketing for Next Generation Decisioning
British Gas is working with Pega to implement a centralized decision hub.
| Customerfirst!