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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| CX Dive
How Pegasystems overhauled customer support using its generative AI tool
CX Dive does an in-depth look at how Pega uses its own Pega GenAI Knowledge Buddy to realize a 65% reduction in support tickets.
| ITPro
Pega GenAI Blueprint: Breaking down the barriers to transformation
Pega Gen AI Blueprint was the star of the show at PegaWorld Inspire 2024, and it’s real value comes in breaking down the communication barriers inhibiting collaboration between business and technical...
| destinationCRM
Pega Is iNspired by Generative AI
destinationCRM gives an overview of all the generative AI news and keynotes from PegaWorld iNspire, including new features in Pega GenAI Blueprint and the new Pega GenAI Socrates AI tutor.
| CX Today
Pega Releases Its GenAI Blueprint 2.0, Gives Enterprises More Generative AI Choice
Pega announces GenAI Blueprint 2.0, the new enhancements promise to boost efficiency and provide users with greater flexibility.
| TechTarget
Pegasystems' Blueprint enables automation with no code
TechTarget examines the news coming from PegaWorld iNspire such as Pega GenAI Bluepring, of which analyst Predrag Jakovljevic says, "Blueprint is making actual innovation happen by helping orgs...
| IT Matchmaker
KI-Anleitung für Wachstums- und Innovationsmotor
Pega's Florian Lauck-Wunderlich shares how AI can promote growth and innovation.
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Le Monde Informatique
Avec Knowledge Buddy, Pegasystems pousse un assistant à base d'IA
Pega announces Pega Gen AI Knowledge Buddy.
| US News & World Reports
US News & World Report: Best Business Process Management Software 2024
US News & World Reports judged Pega Platform "Best Overall" Business Process Management solution in a review of available BPM solutions.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| TechGig
Evaluating the future of work with a booster dose of HR innovation
Pega's Deepak Visweswaraiah shares insights on the significance of effective and agile HR solutions for organizations, citing examples of how technology has played a crucial role in enabling HR...
| Le Mag IT
Infinity’23 : Pega veut unifier processus et UX à travers une architecture distribuée
Pega wants to unify process and UX through a distributed architecture.
| Futurum Research
AI and Automation: Key Pieces of the Customer Experience Puzzle
Industry analyst Dan Newman interviews Pega CTO Don Schuerman on how AI and automation are key pieces of the customer experience puzzle.
| Futurum
What's Ahead for Intelligent Automation
Pega's Jeanette Barlow gives her opinion on the future of artificial intelligence and intelligent automation.
| ZATAZ
Face aux cybers attaques par téléphone, pourquoi ne pas se pencher sur un centre de contact
Pega's customer service research underlines the importance of protecting oneself from cyber attacks through contact centers.
| AiThority
Predictions Series 2022: Everything You Want to Know about AI Ethics
Pega's Vince Jeffs shares his thoughts on how AI ethics and ethical applications will influence business operations in 2022.
| DevOps Digest
Ushering in the Next Era of Digital Transformation with Low Code
Pega's Anthony Abdulla gives his top tips for low-code success.
| AG Connect
Podcast: Koppel ervaren IT'er aan onervaren collega om tekort op te lossen
Pega's Jacqueline van Wees joins the AG Connect podcast to talk about IT staff shortages, Jacquline explained how Pega is using ‘smart hiring’.
| Funkschau
Nicht nach zu niedrig hängenden Früchten greifen
Pega's Florian Weber shares his opinion on digital workplace automation.
| Trend Report
Mit intelligenter Automatisierung aus der Komplexitätsfalle
Pega's Harald Esch explains how companies could avoid complexity traps by using intelligent automation.
| Business Daily Media
Hyperautomation’s role in an unpredictable world
Pega's Michael Evans explains how businesses can use new technology like hyperautomation to keep up with customer expectations in an increasingly unpredictable world.
| TW
Lowcode versnelt digitale transformatie
Create effective software without programming knowledge, Pega's low-code accelerates digital transformation.
| Tech Circle
How stakeholder engagement can help provide intelligent automation success
Pega's Eric Musser explains what makes for a successful intelligent automation deployment.
| Destination CRM
Pega Offers Optimistic Outlook, New Opportunities for Customers at PegaWorld iNspire
Pega's Founder and CEO Alan Trefler provides insight into what to expect from PegaWorld iNspire.
| IT Finanz Magazin
Intelligente Automatisierung braucht Führungskräfte und Fachabteilungen
Pega research finds that if companies want to successfully carry out intelligent automation projects, they have to closely involve managers and specialist departments.
| Forbes
Life Inside The Self-Optimizing AI Automated Company
Forbes produced a great article exploring Pega Process AI and its potential benefits.
| Techzine
Pegasystems biedt AI voor realtime analyse streaming data
Techzine covered the announcement of Pega Process AI, a new set of Pega Platform capabilities to help organizations optimize their business and customer operations in real-time.
| MIT Sloan
Workforce Ecosystems - A New Strategic Approach to the Future of Work
A new piece of research from MIT Sloan Management Review , in collaboration with Deloitte, incorporates quotes from Pega's Founder and CEO Alan Trefler, as it explores the future of the workplace.
| Destination CRM
Pegasystems Launches Process AI
Destination CRM report on the newly launched Pega Process AI, a new set of Pega Platform capabilities that help organizations optimize their business and customer operations in real-time.
| AG Connect