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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| ittbusiness.at
Technische Schulden verschlechtern den Kundenservice – Umfrage belegt Rückschritte trotz technologischer Fortschritte
Covers the Pega/YouGov study, which demonstrates how technical debt is making customer service worse.
| IT-Matchmaker News
Modulare IT-Architektur überwindet die Silo-Falle
Pega's Florian Weber on how companies and public authorities face challenges in digitizing their processes due to media disruptions, siloed thinking, and duplicate efforts.
| Public Manager
Digitalisierung von Behörden: Auswege aus der Silo-Falle
Pega's Florian Weber on how governments and companies are still struggling with the end-to-end digitalisation of their processes, and how a modular layered architecture can help.
| ITPro
Pega GenAI Blueprint: Breaking down the barriers to transformation
Pega Gen AI Blueprint was the star of the show at PegaWorld Inspire 2024, and it’s real value comes in breaking down the communication barriers inhibiting collaboration between business and technical...
| CX Today
Pega Releases Its GenAI Blueprint 2.0, Gives Enterprises More Generative AI Choice
Pega announces GenAI Blueprint 2.0, the new enhancements promise to boost efficiency and provide users with greater flexibility.
| IT Matchmaker
KI-Anleitung für Wachstums- und Innovationsmotor
Pega's Florian Lauck-Wunderlich shares how AI can promote growth and innovation.
| Digital Nation
South East Water uplifts its digital transformation work
South East Water discusses its digital transformation project and implementation of Pega, as well as the results achieved, including saving up to 70 percent improvement in the amount of effort...
| The Times of India
Coding is still relevant IN THE AGE OF AI
Pega's Deepak Visweswaraiah shares his thoughts on the ongoing necessity of human expertise in software development, despite technological advancements, emphasizing its indispensable role in tasks...
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Le Monde Informatique
Avec Knowledge Buddy, Pegasystems pousse un assistant à base d'IA
Pega announces Pega Gen AI Knowledge Buddy.
| IT Pro
What does a CTO do and what skills are required to succeed?
Pega's Don Schuerman explains the skills required for a CTO to succeed.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| TechGig
Evaluating the future of work with a booster dose of HR innovation
Pega's Deepak Visweswaraiah shares insights on the significance of effective and agile HR solutions for organizations, citing examples of how technology has played a crucial role in enabling HR...
| Le Mag IT
Infinity’23 : Pega veut unifier processus et UX à travers une architecture distribuée
Pega wants to unify process and UX through a distributed architecture.
| Silicon
Meinung: Raus aus den Legacy-Systemen
Pega's Michael Baldauf explains how organizations can replace legacy systems.
| Storage Insider
Digitalisierung verändert die Rolle der IT-Teams radikal
Pega’s Future of IT research found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| ZATAZ
Face aux cybers attaques par téléphone, pourquoi ne pas se pencher sur un centre de contact
Pega's customer service research underlines the importance of protecting oneself from cyber attacks through contact centers.
| Journal du Net
Les services informatiques retrouvent leur attractivité
Pega's CTO Don Schuerman explain's how the IT department is reinventing itself after a difficult period.
| Express Computer
How IT departments are rediscovering their mojo
Pega's CTO Don Schuerman reflects on how the IT function has been thrust into the spotlight in a way it has never been before, and evolved as a more useful function to enterprises.
| Journal du Net
Repensez votre transformation numérique et libérez la valeur des systèmes existants
Pega's Romain Delalande highlights how digital transformation can unlock the value of existing systems.
| CIO
CIOs blaze new career pathways at the top
Pega's CTO Don Schuerman shares his thoughts on the changing role of the CIO.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| AG Connect
Podcast: Koppel ervaren IT'er aan onervaren collega om tekort op te lossen
Pega's Jacqueline van Wees joins the AG Connect podcast to talk about IT staff shortages, Jacquline explained how Pega is using ‘smart hiring’.
| Which-50
The Key To Technology Implementation Is Accountability, Says Pega
Pega's Michael Evans suggests the key to technology implementation is accountability which comes in three forms: integration, innovation adoption, and governance.
| Customer Think
CDPs Then & Now – The Customer ID (Identification & Data) Problem
Pega's Vince Jeffs walks through the evolution of Customer Data Platforms (CDPs)
| CUSTOMERFIRST!
PEGAWORLD INSPIRE IEDEREEN IS BLIJ
Pfizer, StepChange, and Belgian Telenet keynote at PegaWorld iNspire and explain how they improved performance, removed silos, and increased customer interaction.
| IT WIRE
Ex-military personnel offered tech training by WithYouWithMe and Pegasystems
Pega announces partnership with charity WithYouWithMe helping ex-military personnel get the skills needed to take up technology roles.
| Hub Institute
Talkspirit : comment répondre aux enjeux du travail hybride?
According to a study by Pegasystems, the COVID-19 pandemic has prompted 74% of business leaders to accelerate their digital transformation plans.
| ZDNet
Welcome to the new Roaring 20s: A transformation tipping point
Pega's Jeff Nicholson shares his vision for digital transformation in the roaring 2020s.
| Tech Circle