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Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| Relation Client Mag
Les entreprises doivent surmonter la dette technique et adopter l'IA
Covers Pega and YouGov’s latest research , focusing on the impact of technical debt on customer experience.
| ittbusiness.at
Technische Schulden verschlechtern den Kundenservice – Umfrage belegt Rückschritte trotz technologischer Fortschritte
Covers the Pega/YouGov study, which demonstrates how technical debt is making customer service worse.
| IT-Matchmaker News
Modulare IT-Architektur überwindet die Silo-Falle
Pega's Florian Weber on how companies and public authorities face challenges in digitizing their processes due to media disruptions, siloed thinking, and duplicate efforts.
| Public Manager
Digitalisierung von Behörden: Auswege aus der Silo-Falle
Pega's Florian Weber on how governments and companies are still struggling with the end-to-end digitalisation of their processes, and how a modular layered architecture can help.
| Dynamic Business
Let’s Talk: Personalization techniques to enhance customer experience
Pega's Wilson Ta shares insight into how AI can automate tasks to free up time for human agents, as well as automatically fill out forms and analyze sentiment in this thought leadership round-up from...
| Punk CX
The Generative AI landscape: The good, the bad and the boring
Pega's Don Schuerman joins the Punk CX podcast to discuss PegaWorld 2024 and the current generative AI landscape. Don discusses GenAI Blueprint, highlighting how it can help users think differently...
| Digital Nation
South East Water uplifts its digital transformation work
South East Water discusses its digital transformation project and implementation of Pega, as well as the results achieved, including saving up to 70 percent improvement in the amount of effort...
| The Times of India
Coding is still relevant IN THE AGE OF AI
Pega's Deepak Visweswaraiah shares his thoughts on the ongoing necessity of human expertise in software development, despite technological advancements, emphasizing its indispensable role in tasks...
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| IT Pro
What does a CTO do and what skills are required to succeed?
Pega's Don Schuerman explains the skills required for a CTO to succeed.
| The Guardian
Google DeepMind testing ‘personal life coach’ AI tool
Pega's Dr Christian Guttmann explains the importance of taking a responsible approach to building these relationships between humans and AI systems to ensure that the advice given to a person is safe...
| Silicon
Meinung: Raus aus den Legacy-Systemen
Pega's Michael Baldauf explains how organizations can replace legacy systems.
| Storage Insider
Digitalisierung verändert die Rolle der IT-Teams radikal
Pega’s Future of IT research found that IT functions will overcome a lack of confidence and trust from within to drive true strategic value for organizations.
| Journal du Net
Les services informatiques retrouvent leur attractivité
Pega's CTO Don Schuerman explain's how the IT department is reinventing itself after a difficult period.
| Express Computer
How IT departments are rediscovering their mojo
Pega's CTO Don Schuerman reflects on how the IT function has been thrust into the spotlight in a way it has never been before, and evolved as a more useful function to enterprises.
| Journal du Net
Repensez votre transformation numérique et libérez la valeur des systèmes existants
Pega's Romain Delalande highlights how digital transformation can unlock the value of existing systems.
| CIO
CIOs blaze new career pathways at the top
Pega's CTO Don Schuerman shares his thoughts on the changing role of the CIO.
| AG Connect
Digitale transformatie niet langer een ‘nice to have’
Pega's Don Schuerman explains why digital transformation is no longer a 'nice to have' for organizations, but a must-have.
| Which-50
The Key To Technology Implementation Is Accountability, Says Pega
Pega's Michael Evans suggests the key to technology implementation is accountability which comes in three forms: integration, innovation adoption, and governance.
| Customer Think
CDPs Then & Now – The Customer ID (Identification & Data) Problem
Pega's Vince Jeffs walks through the evolution of Customer Data Platforms (CDPs)
| Forbes
Vers une expérience totale
Pega's Founder and CEO Alan Trefler discusses Gartner's new 'Total Experience' trend, which refers to “enhanced and interconnected experiences for customers and employees”.
| Business Daily Media
Hyperautomation’s role in an unpredictable world
Pega's Michael Evans explains how businesses can use new technology like hyperautomation to keep up with customer expectations in an increasingly unpredictable world.
| CUSTOMERFIRST!
PEGAWORLD INSPIRE IEDEREEN IS BLIJ
Pfizer, StepChange, and Belgian Telenet keynote at PegaWorld iNspire and explain how they improved performance, removed silos, and increased customer interaction.
| My Customer
Raising the profile of the Customer Service Agent
Pega's Simon Thorpe shared his thoughts on the evolving role of the customer service agent.
| IT WIRE
Ex-military personnel offered tech training by WithYouWithMe and Pegasystems
Pega announces partnership with charity WithYouWithMe helping ex-military personnel get the skills needed to take up technology roles.
| Hub Institute
Talkspirit : comment répondre aux enjeux du travail hybride?
According to a study by Pegasystems, the COVID-19 pandemic has prompted 74% of business leaders to accelerate their digital transformation plans.
| ZDNet
Welcome to the new Roaring 20s: A transformation tipping point
Pega's Jeff Nicholson shares his vision for digital transformation in the roaring 2020s.
| CMS Wire
Why Context Is Key to Giving Customers the Experiences They Deserve
Pega’s Matt Nolan stresses the importance of incorporating real-time decisioning into customer experience strategy.
| Tech Circle
How stakeholder engagement can help provide intelligent automation success
Pega's Eric Musser explains what makes for a successful intelligent automation deployment.
| Digitalisation World