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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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Wide shot of PegaWorld 2024 at the MGM Grand Arena

| destinationCRM

Pega Is iNspired by Generative AI

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Alan Trefler speaking at PegaWorld 2024

| Diginomica

Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”

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CustomerFirst

| CustomerFirst

Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
ITSocial

| ITSocial

Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
Computer Weekly

| Computer Weekly

Pega government industry principal, Alex Case's in-depth feature on how the UK Government’s projects can thrive in the evolving age of AI, and the potential barriers to progress.
Insurtech Insights

| Insurtech Insights

Pega insurance expert Manoj Pant focuses on silo management and internal operations.
IT Finanz magazin

| IT Finanzmagazin

Covers the launch of Pega Smart Investigate .
Finextra

| Finextra

Pega's Steve Morgan on the future of open banking stemming from the King’s Speech in July.
people matters

| people matters

Celebrating National Engineers Day in India, Pega's Smriti Mathur discusses how engineers need to be lifelong learners in the constantly evolving technological landscape.
Chief Executive

| Chief Executive

Pega's CFO Ken Stillwell responds on how he sees his role as the steward of business application management and spending.
IT Matchmaker

| IT Matchmaker

Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
Government News

| Government News

Pega's Rob Bollard discusses the challenges that policy-making lifecycles face and how generative AI offers a solution to remove ambiguity and improve efficiency. Rob highlights how GenAI’s ability to...
IT Welt

| IT Welt

Pega's Frederic Cuny explains how AI helps with process automation, and the requirements that must be met for this to be done successfully.
IT WELS.au

| IT WELT.at

Pega's Uwe Specht on how low code can help organizations find the right strategy.
IIR logo image

| Insurance Innovation Reporter

Pega's Manoj Pant writes about how generative AI can transform the insurance industry in this article in Insurance Innovation Reporter.
Customer First

| Customer First

Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
Rocking Robots

| Rocking Robots

Pega's Knowledge Buddy integrates with internal systems and digital channels for various use cases, helping organizations utilize their knowledge.
CX Today

| CX Today

Pegasystems has announced a generative AI-powered assistant: the Pega GenAI Knowledge Buddy.
AI Magazine

| AI Magazine

Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
Computer Weekly

| Computer Weekly

Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
Raconteur

| Raconteur

Shawbrook Bank CTO Russ Thornton explains how Pega has helped to increase the efficiency of its operations – operating a system it says is 75% faster at processing while cutting 1,500 monthly...
CXO Today

| CXO Today

Pega announces enhancements to Pega Smart Dispute , to help banks streamline time-consuming chargeback processes.
Busy Continent

| Busy Continent

Pega's Jonathan Tanner explains how intelligent automation is pulling Australian banks to safety.
IT Welt

| IT Welt

Pega's Michael Baldauf explains how banks can profitably use their KYC inventory models.
IT Pro

| IT Pro

Pega's Alex Case explains how a data platform in partnership with the private sector could revolutionize nationalized healthcare in the UK .
Computer Weekly

| Computer Weekly

Pega's Peter van der Putten shares how businesses can provide a better developer experience.

| CIO

First Tech Credit Union tells CIO Magazine how it turned to Pega's RPA solution to help it cut its 105 step back-office process to just five steps, saving hundreds in labor hours and reducing call...
Rocking Robots

| Rocking Robots

QBE European Operations saves 50,000 hours by using Pega RPA.
Insurance Edge

| Insurance Edge

QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
IT Social

| IT Social

By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
The AI Journal

| AI Journal

Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
Building Better Healthcare

| Building Better Healthcare

Pega's Pete Wilson explains why hiring more staff isn’t a one-size-fits-all solution to the NHS’s COVID-19 backlog.
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