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| CMS Wire

PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

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Alan Trefler on stage at PegaWorld 2025

| destinationCRM

Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

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| siliconANGLE

Pegasystems expands features to build and manage AI agents

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IT Social

| IT Social

Following Pegaworld, article highlightes Pegasystems’ strategic shift to position its platform at the core of the “agentified enterprise,” where AI-powered software agents assist users across business...
Customerland logo

| Customerland

Pega's Rebecca Miller and Tara DeZao showcase for Customerland how Pega is moving beyond gen AI hype to practical implementations that scales empathy, creativity, and control rather than replacing...
Emerce

| Emerce

Covers the results of Pega's technical debt survey and includes comments from Pega CTO & Head of Marketing, Don Schuerman on how legacy systems are hampering the adoption of new technologies in...
it pro

| IT Pro

Covers findings from the technical debt survey that was announced during PegaWorld, highlighting how legacy systems are hampering the adoption of new technologies in companies.
customer first

| CustomerFirst

Pega founder and CEO Alan Trefler‘s PegaWorld keynote speech on the future of AI in customer-centric organizations, including the Agentic Process Fabric announcement, Pega Blueprint, and highlighting...
mi3

| Mi3

Covers Pega's new Agentic Process Fabric solution, which tames the agentic free-for-all and makes automation safe enough for the C-Suite to scale. The article includes imagery of how this differs from...
Customerland logo

| Customerland

Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
Insurance Innovation Reporter logo

| Insurance Innovation Reporter

Insurance Innovation Reporter covers Pega Founder and CEO Alan Trefler's opening keynote, where called for "a more deliberate and structured approach to AI adoption."
FutureWeek

| FutureWeek

Covers Alan Trefler‘s PegaWorld keynote speech, including the Agentic Process Fabric announcement and the technical debt survey.
cmm 360

| cmm360

Covers the launch of Pegasystem's new service Pega Agentic Process Fabric, which orchestrates AI agents and systems in an open network. This enables more reliable automation and collaboration between...
Le Mag IT

| Le Mag IT

Covers Pegasystems’ evolving approach to agentic AI, as presented at its annual PegaWorld conference. The article highlights how Pega embeds AI agents within structured workflows to ensure reliability...
destinationCRM logo

| destinationCRM

DestinationCRM examines how Pega's latest AI innovations announced at PegaWorld 25 aim to accelerate digital transformation across the enterprise.
techzine

| Techzine

Covers Pega’s product news, focusing on the ability to add agentic capabilities to all stages of application development. This includes modernizing legacy applications via Blueprints, creating new...
adrian swinscoe

| Adrian Swinscoe

Podcast with Pega CTO and Head of Marketing, Don Schuerman on key PegaWorld topics, such as legacy transformation, agentic AI and how to get it right, and what attendees can expect.
CXM Customer Experience Magazine

| CXM Customer Experience Magazine

Covers Pega’s partnership with the UK’s Armed Forces to deliver a digital platform for their recruitment service.
Financial Times

| Financial Times

Covers Pega’s partnership with UK’s Armed Forces to deliver a digital platform for their recruitment service.
Computable

| Computable

Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
Computer Weekly

| Computer Weekly

Sangeeta Doss, head of Wells Fargo’s Estate Care Centre, about how the bank is winning customers after using business automation software and artificial intelligence from Pega to help families manage...
Industrielle Automation

| Industrielle Automation

Pega’s PegaWorld AI survey looks at how the increased use of gen AI within enterprises is opening the door to the use of other AI tools.
Technology Evaluation Centers

| Technology Evaluation Centers

How Pega's generative AI applications, Blueprint and Socrates, can support modern enterprises in tailoring key workflows and making corporate learning more efficient and engaging - and how these new...
Sarah Burnett - industry analyst

| Sarah Burnett - industry analyst

Focuses on Pega GenAI Blueprint and includes insights from PegaWorld 2024.
adrian swinscoe

| Adrian Swinscoe

Cale Urwin, Bupa’s director of data, digital & marketing health services, talks about how Bupa, a leading provider of health services and products, partnered with Pega to bring its customer engagement...
IT News

| IT News

Australian bank ANZ on how, through Pega technology, it is optimising the sophistication of its backend engine that oversees customer interactions of ANZ Plus. The story shares how the Pega Customer...
Mi3

| Mi3

Pega client NAB on how it was able to accelerate rollout of real-time decisioning by plugging its new Pega Content Decisioning Hub into current ways of working.
Tech Talks Daily

| Tech Talks Daily

Pega client Russ Thornton, Shawbrook Bank's CTO, is featured in this podcast. Russ is at the forefront of Shawbrook Bank’s ambitious digital transformation journey, leveraging Pega's AI-powered...
mi3

| Mi3

Alan Trefler, Pega's Founder & CEO, said not only does his company not use customer data to train LLMs, it doesn’t train LLMs at all. Pega's recent Socrates and Blueprint initiatives are examples of...
Forbes

| Forbes

Adrian Swinscoe delves into Pega’s latest thinking and the advancements from PegaWorld 2024, including an overview of the Socrates and Blueprint announcements and summarized key learnings from the...
CustomerFirst!

| CustomerFirst!

At PegaWorld iNspire 2024, Pega announces enhancements to Pega GenAI Blueprint, a tool that helps companies redesign their workflows using generative AI.
Industr.com

| INDUSTR.com

A recent study from Pegasystems examined the use of artificial intelligence from the perspective of the human brain: Are companies more likely to use rational, analytical AI that mimics the...
ITPro

| ITPro

At PegaWorld Inspire 2024, Pega seized its chance to champion its unique approach business architecture leaning on its AI for ideation portfolio
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