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Alan Trefler on stage at PegaWorld 2025

| destinationCRM

Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

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| siliconANGLE

Pegasystems expands features to build and manage AI agents

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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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| Desination CRM

This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
Customerland logo

| Customerland

Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
Insurance Innovation Reporter logo

| Insurance Innovation Reporter

Insurance Innovation Reporter covers Pega Founder and CEO Alan Trefler's opening keynote, where called for "a more deliberate and structured approach to AI adoption."
destinationCRM logo

| destinationCRM

DestinationCRM examines how Pega's latest AI innovations announced at PegaWorld 25 aim to accelerate digital transformation across the enterprise.

| TechTarget

Learn how Pega is expanding its agentic AI capabilities, giving businesses smarter, more autonomous tools to streamline and scale automation.

| Constellation Research

Pega Agentic Process Fabric brings structure and transparency to AI agents—combining automation power with trusted workflows to help businesses scale AI responsibly.

| siliconANGLE

Learn how Pega is changing the AI and automation game with its debut of powerful new tools to help businesses design and control AI agents with confidence.

| MarTech

At PegaWorld 2025, Pegasystems introduced its Agentic Process Fabric—an AI-powered coordination layer that helps businesses automate smarter, modernize faster, and stay in control.

| Futurum

In this Six Five webcast from Futurum Group, Pega’s Don Schuerman reveals how Agentic AI is transforming legacy systems into intelligent, human-guided workflows that drive real business impact.
adrian swinscoe

| Adrian Swinscoe

Podcast with Pega CTO and Head of Marketing, Don Schuerman on key PegaWorld topics, such as legacy transformation, agentic AI and how to get it right, and what attendees can expect.
IT WELT.at

| IT WELT.at

On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
Industr

| Industr

Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
Finextra

| Finextra

Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
BigData Insider

| BigData Insider

Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
Forbes

| Forbes

Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
line of biz

| line of biz

Listicle by Pega's Frederic Cuny on corporate fitness in the age of AI and what characterises an autonomous company.

| Agile Brand: 1 Amazing Thing

In this video episode, Pega's Matt Healy shares 'One Amazing Thing' about Pega’s GenAI Blueprint. Learn how this generative AI tool helps think through workflows, dependencies, internal and external...
Manage IT

| manage it

Pega's Florian Lauck-Wunderlich on how Agentic AI offers great advantages for companies but needs to be monitored by human instances to meet regulatory requirements and ethical standards.
Les Echos

| Les Echos

Pega's Sylvain Harault on the use of AI and how it can support the military and government in key areas such as logistics, data management, and predictive analysis.
RockingRobots

| RockingRobots

Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
CustomerFirst

| CustomerFirst

Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
venturebeat

| VentureBeat

Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.

| Forbes

In his latest Forbes post, Pega's Don Schuerman challenges the industry to use gen AI for more than just common content writing or summarizing by reimagining how it can drive true innovation and...

| CustomerThink

Email is arguably more relevant than ever - Pega's Tara DeZao explains how and why marketers should use AI to ensure this important channel continues to deliver relevant customer experiences.

| CMSWire

Personalization isn't enough. Learn how AI and journey orchestration are taking CX to the next level with hyper-personalization, and how Pega Customer Decision Hub fits into the conversation.
CustomerFirst

| CustomerFirst

Pega's Director AI Lab, Peter van der Putten talks about left brain and right brain AI. He elaborates on meaningful, practical, and responsible ways to get value from AI in an enterprise, touching on...
Computable

| Computable

Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
Computer Weekly

| Computer Weekly

Sangeeta Doss, head of Wells Fargo’s Estate Care Centre, about how the bank is winning customers after using business automation software and artificial intelligence from Pega to help families manage...

| InfoWorld

Which low-code, no-code, or process automation platform is right for your organization? Pega's Don Schuerman weighs in on how to narrow the field to meet your business objectives.
Industrielle Automation

| Industrielle Automation

Pega’s PegaWorld AI survey looks at how the increased use of gen AI within enterprises is opening the door to the use of other AI tools.
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