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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| Forbes
A Modern Approach To Legacy Software
Article sheds light on how enterprises are still using legacy systems that are deeply embedded into their operations disrupting innovation. Pega’s recent survey highlights how these systems are...
| Relation Client Mag
La dette technique : un frein majeur à l'adoption de l'IA
Covers the recent Technical Debt survey, which reveals that 67% of business leaders believe technical debt negatively impacts customer experience. It highlights how outdated or poorly maintained...
| IT Social
Pegasystems veut repositionner sa plateforme au cœur de l’entreprise « agentifiée »
Following Pegaworld, article highlightes Pegasystems’ strategic shift to position its platform at the core of the “agentified enterprise,” where AI-powered software agents assist users across business...
| FutureWeek
The AI Fix to Your Disconnected Martech Stack
Interview with Pega Product Marketing Director Tara DeZao, where they discussed how AI can help solve marketing challenges like hyper-personalization. It also highlighted the need for good quality...
| Mi3
AI-augmented compliance: How Rabobank is rewiring financial crime prevention using generative AI
Covers Rabobank’s session at PegaWorld, and how they have been able to transform financial crime prevention using Pega’s GenAI capabilities. With commentary from Rabobank’s Erica Van de Ven.
| Mi3
The politics of personalisation: Customer turf skirmishes, avoiding hyper personalisation chaos, and a big brain – inside NAB’s real-time decisioning engine
Discusses Pega client NAB’s success when using Pega, and how it's been able to build out its customer brain. With quotes from NAB’s Jess Cuthberton and Chris Nelissen.
| Customerland
From Hype to Habit: How Pega Is Using AI to Scale Empathy, Creativity, and Control
Pega's Rebecca Miller and Tara DeZao showcase for Customerland how Pega is moving beyond gen AI hype to practical implementations that scales empathy, creativity, and control rather than replacing...
| CustomerFirst
'Technical debt' remt AI-ambities organisaties
Pega’s survey that shows that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies to adopt artificial intelligence.
| Computer Weekly
CIOs baffled by ‘buzzwords, hype and confusion’ around AI
Covers Pega founder and CEO, Alan Trefler‘s insights from PegaWorld, highlighting the need for AI based workflows that are predictable and efficient, as CIOs are overwhelmed by the hype around AI. The...
| CXO Today
Pega Leverages Agentic AI to Unlock Rapid Enterprise Modernization
Covers Pega's press release around the new Pega Blueprint features that allows organizations to quickly create modern, cloud-native applications from a wide array of legacy system assets.
| Emerce
Pega onderzoek toont aan: technical debt belemmert organisaties bij inzet van AI
Covers the results of Pega's technical debt survey and includes comments from Pega CTO & Head of Marketing, Don Schuerman on how legacy systems are hampering the adoption of new technologies in...
| Bloomberg Intelligence Tech Distruptors
Pegasystems CEO on Rebuilding Workflows with AI
Pega Founder and CEO Alan Trefler joins Bloomberg Intelligence for an in-depth interview on its Tech Disruptors podcast where they discuss Pega's history and market dynamics, how Pega leverages AI as...
| IT Finanzmagazin
Agentenbasierte KI von Pegasystems soll die Modernisierung beschleunigen
Covers new features for Pega Blueprint which leverage agent-based AI to enable companies to quickly capture, analyze and transform numerous assets from legacy systems – such as videos, documentation...
| IT Pro
CEOs want AI in everything, but software engineers are pushing back – extensive application upgrades are a becoming a huge 'paint point' for teams
Pega’s technical debt survey, which revealed that companies are relying on their legacy systems and hence can't afford to make any mistakes while upgrading them, was mentioned in this article that...
| IT Pro
Enterprises want to tackle technical debt, but they’re caught in a vicious ‘legacy dependency’ cycle – and it’s costing them customers
Covers findings from the technical debt survey that was announced during PegaWorld, highlighting how legacy systems are hampering the adoption of new technologies in companies.
| CustomerFirst
Zonder regie wordt AI een kakofonie
Pega founder and CEO Alan Trefler‘s PegaWorld keynote speech on the future of AI in customer-centric organizations, including the Agentic Process Fabric announcement, Pega Blueprint, and highlighting...
| Techzine
Agentic AI is about much more than “sprinkling LLM fairy dust”
Pega's CTO Don Schuerman in an episode of the Techzine Talks podcast. They discussed various GenAI and agentic components of Pega’s platform, and how they interact to make agentic AI appealing to its...
| manage it
Technische Schulden gefährden die Einführung von KI
Covers Pega’s survey showing that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies from introducing artificial intelligence.
| Computer Weekly
Interview: Pega’s ‘Blueprint’ for breaking the curse of legacy IT
Computer Weekly was present onsite covering PegaWorld, and interviewed Don Schuerman, where they discussed the technical debt survey, Blueprint, and the Agentic Process Fabric announcement.
| Mi3
Pega builds a fabric to keep agentic AI in line
Covers Pega's new Agentic Process Fabric solution, which tames the agentic free-for-all and makes automation safe enough for the C-Suite to scale. The article includes imagery of how this differs from...
| IT WELT.at
Technische Schulden gefährden die Einführung von KI
Covers Pega’s survey which shows that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies' adoption of artificial intelligence.
| Desination CRM
PegaWorld Was Rich with Customer Testimonials
This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
| Customerland
Can Pega’s AI Strategy Redefine Enterprise Transformation?
Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
| Insurance Innovation Reporter
Pega CEO Alan Trefler Champions ‘Predictable AI’ at Scale
Insurance Innovation Reporter covers Pega Founder and CEO Alan Trefler's opening keynote, where called for "a more deliberate and structured approach to AI adoption."
| FutureWeek
“Agents Might Look Friendly, but They Could Become a Scary, Disorganised Mess” – Pega CEO on Not Letting AI Agents Run Riot
Covers Alan Trefler‘s PegaWorld keynote speech, including the Agentic Process Fabric announcement and the technical debt survey.
| Customer Experience Magazine
Pega Debuts Agentic AI Suite to Fast-Track Intelligent, Integrated Applications
Covers Pega’s announcement of the latest updates to its Infinity App Studio, that now brings advanced agentic AI to help guide developers and allows organizations to innovate faster and launch...
| Mi3
Don't just accelerate processes with agentic, rethink them says Pega CTO
Pega CTO and head of marketing, Don Schuerman gives his insights on agentic AI. The article discusses how Don views agentic AI as a potential creative partner, and references Verizon as a customer...
| cmm360
Pega Agentic Process Fabric: Zuverlässige KI-Automatisierung
Covers the launch of Pegasystem's new service Pega Agentic Process Fabric, which orchestrates AI agents and systems in an open network. This enables more reliable automation and collaboration between...
| Le Mag IT
Pega ajuste sa vision de la GenAI à l’IA agentique
Covers Pegasystems’ evolving approach to agentic AI, as presented at its annual PegaWorld conference. The article highlights how Pega embeds AI agents within structured workflows to ensure reliability...
| destinationCRM