Copertura stampa
Dire che facciamo notizia è riduttivo. Le nostre soluzioni leader di settore aiutano le imprese più grandi del mondo a creare applicazioni progettate per il futuro.
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| Desination CRM
PegaWorld Was Rich with Customer Testimonials
This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
| Customerland
Can Pega’s AI Strategy Redefine Enterprise Transformation?
Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
| TechTarget
Pegasystems expands agentic AI for business automation
Learn how Pega is expanding its agentic AI capabilities, giving businesses smarter, more autonomous tools to streamline and scale automation.
| Constellation Research
Pegasystems launches Pega Agentic Process Fabric, rides AI momentum
Pega Agentic Process Fabric brings structure and transparency to AI agents—combining automation power with trusted workflows to help businesses scale AI responsibly.
| siliconANGLE
Pegasystems expands features to build and manage AI agents
Learn how Pega is changing the AI and automation game with its debut of powerful new tools to help businesses design and control AI agents with confidence.
| MarTech
Pegasystems unveils agentic coordination solution
At PegaWorld 2025, Pegasystems introduced its Agentic Process Fabric—an AI-powered coordination layer that helps businesses automate smarter, modernize faster, and stay in control.
| Futurum
Six Five Webcast Fact? Fiction? Uncovering the Truth of Agentic AI & Legacy Transformation with Pega’s Don Schuerman
In this Six Five webcast from Futurum Group, Pega’s Don Schuerman reveals how Agentic AI is transforming legacy systems into intelligent, human-guided workflows that drive real business impact.
| IT WELT.at
So werden Unternehmen autonom und resilient
On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
| Industr
So gelingt der Übergang zum autonomen Unternehmen
Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
| Finextra
How Lenders Resolve UK Car Loans Scandal May be a Catalyst for AI Expansion in Key Operations
Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
| IT-Matchmaker News
Veraltete IT-Systeme behindern den Kundenservice
Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
| BigData Insider
Agentic AI Governance – wer überwacht die Wächter?
Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| Emerce
Pega onderzoek toont aan: consumenten verwachten betere klantbeleving – organisaties moeten inzetten op technologische vernieuwing
Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
| Forbes
Réinventer le travail à l’ère des agents IA : une transformation en marche
Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
| line of biz
Von der Automatisierung zum Autonomous Enterprise
Listicle by Pega's Frederic Cuny on corporate fitness in the age of AI and what characterises an autonomous company.
| CustomerFirst
AI-tool visualiseert en optimaliseert klantreizen
Covers Pega Customer Engagement Blueprint announcement, and includes comments from Coforge's Ryan Jessop, explaining the benefits for companies, how it enables them to develop accurate and scalable CX...
| Agile Brand: 1 Amazing Thing
One Amazing Thing About Pega with Matt Healy
In this video episode, Pega's Matt Healy shares 'One Amazing Thing' about Pega’s GenAI Blueprint. Learn how this generative AI tool helps think through workflows, dependencies, internal and external...
| manage it
Governance: KI-Agenten brauchen menschliche Aufsicht
Pega's Florian Lauck-Wunderlich on how Agentic AI offers great advantages for companies but needs to be monitored by human instances to meet regulatory requirements and ethical standards.
| Customer Experience Magazine
People are done with outdated tech ruining customer service
Covers Pega and YouGov’s research finding that consumers are increasingly fed up with outdated tech ruining customer service.
| CXM Customer Experience Magazine
Pega to power UK armed forces’ unified digital recruiting platform
Covers Pega’s partnership with the UK’s Armed Forces to deliver a digital platform for their recruitment service.
| Financial Times
Pega Selected to Deliver Digital Platform for UK’s Armed Forces Recruiting Service
Covers Pega’s partnership with UK’s Armed Forces to deliver a digital platform for their recruitment service.
| Talk Martech
How AI Helps in Better Customer Connect
Pega's Director of Product Marketing and Customer Service, Simon Thorpe shares his insights on how AI can aid connection with customers.
| Relation Client Mag
Les grandes tendances du service client en 2025, selon Pegasystems
Features Pega’s 2025 customer service trends, including how AI and automation are profoundly transforming the customer service landscape.
| Les Echos
L'IA et l'armée, loin des clichés
Pega's Sylvain Harault on the use of AI and how it can support the military and government in key areas such as logistics, data management, and predictive analysis.
| Customer Experience Magazine
Pega unveils AI-powered payment dispute solution
Covers the launch of Pega Smart Dispute .
| RockingRobots
AI-trends voor 2025 volgens Pegasystems: Meer AI-agents
Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
| CustomerFirst
Generatieve AI wordt commodity, agentic AI en ethiek centraal
Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
| VentureBeat
Orchestrator agents: Integration, human interaction, and enterprise knowledge at the core
Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.
| Forbes