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| CMS Wire

PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

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Alan Trefler on stage at PegaWorld 2025

| destinationCRM

Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

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| siliconANGLE

Pegasystems expands features to build and manage AI agents

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Forbes

| Forbes

Article sheds light on how enterprises are still using legacy systems that are deeply embedded into their operations disrupting innovation. Pega’s recent survey highlights how these systems are...

| Relation Client Mag

Covers the recent Technical Debt survey, which reveals that 67% of business leaders believe technical debt negatively impacts customer experience. It highlights how outdated or poorly maintained...
IT Social

| IT Social

Following Pegaworld, article highlightes Pegasystems’ strategic shift to position its platform at the core of the “agentified enterprise,” where AI-powered software agents assist users across business...
customer first

| CustomerFirst

Pega’s survey that shows that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies to adopt artificial intelligence.
CXO Today

| CXO Today

Covers Pega's press release around the new Pega Blueprint features that allows organizations to quickly create modern, cloud-native applications from a wide array of legacy system assets.
Emerce

| Emerce

Covers the results of Pega's technical debt survey and includes comments from Pega CTO & Head of Marketing, Don Schuerman on how legacy systems are hampering the adoption of new technologies in...
Bloomberg Tech Disruptors logo

| Bloomberg Intelligence Tech Distruptors

Pega Founder and CEO Alan Trefler joins Bloomberg Intelligence for an in-depth interview on its Tech Disruptors podcast where they discuss Pega's history and market dynamics, how Pega leverages AI as...
it finanzmagazin

| IT Finanzmagazin

Covers new features for Pega Blueprint which leverage agent-based AI to enable companies to quickly capture, analyze and transform numerous assets from legacy systems – such as videos, documentation...
it pro

| IT Pro

Pega’s technical debt survey, which revealed that companies are relying on their legacy systems and hence can't afford to make any mistakes while upgrading them, was mentioned in this article that...
it pro

| IT Pro

Covers findings from the technical debt survey that was announced during PegaWorld, highlighting how legacy systems are hampering the adoption of new technologies in companies.
customer first

| CustomerFirst

Pega founder and CEO Alan Trefler‘s PegaWorld keynote speech on the future of AI in customer-centric organizations, including the Agentic Process Fabric announcement, Pega Blueprint, and highlighting...
Computer Weekly

| Computer Weekly

Computer Weekly was present onsite covering PegaWorld, and interviewed Don Schuerman, where they discussed the technical debt survey, Blueprint, and the Agentic Process Fabric announcement.
mi3

| Mi3

Covers Pega's new Agentic Process Fabric solution, which tames the agentic free-for-all and makes automation safe enough for the C-Suite to scale. The article includes imagery of how this differs from...

| Desination CRM

This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
Customerland logo

| Customerland

Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
FutureWeek

| FutureWeek

Covers Alan Trefler‘s PegaWorld keynote speech, including the Agentic Process Fabric announcement and the technical debt survey.
cxm

| Customer Experience Magazine

Covers Pega’s announcement of the latest updates to its Infinity App Studio, that now brings advanced agentic AI to help guide developers and allows organizations to innovate faster and launch...
mi3

| Mi3

Pega CTO and head of marketing, Don Schuerman gives his insights on agentic AI. The article discusses how Don views agentic AI as a potential creative partner, and references Verizon as a customer...
cmm 360

| cmm360

Covers the launch of Pegasystem's new service Pega Agentic Process Fabric, which orchestrates AI agents and systems in an open network. This enables more reliable automation and collaboration between...
Le Mag IT

| Le Mag IT

Covers Pegasystems’ evolving approach to agentic AI, as presented at its annual PegaWorld conference. The article highlights how Pega embeds AI agents within structured workflows to ensure reliability...

| TechTarget

Learn how Pega is expanding its agentic AI capabilities, giving businesses smarter, more autonomous tools to streamline and scale automation.

| Constellation Research

Pega Agentic Process Fabric brings structure and transparency to AI agents—combining automation power with trusted workflows to help businesses scale AI responsibly.

| siliconANGLE

Learn how Pega is changing the AI and automation game with its debut of powerful new tools to help businesses design and control AI agents with confidence.

| MarTech

At PegaWorld 2025, Pegasystems introduced its Agentic Process Fabric—an AI-powered coordination layer that helps businesses automate smarter, modernize faster, and stay in control.
diginomica

| diginomica

Covers Pega’s Agentic Process Fabric and the findings from the technical debt survey. It highlights the new Agentic Process Fabric addresses technical debt and legacy modernization challenges.
techzine

| Techzine

Covers Pega’s product news, focusing on the ability to add agentic capabilities to all stages of application development. This includes modernizing legacy applications via Blueprints, creating new...
techzine

| Techzine

Second article based on the Agentic AI roundtable hosted by Techzine, with insights from AI experts at market-leading suppliers. The rise of AI agents marks a new chapter in automation, moving beyond...
cxm

| Customer Experience Magazine

Announcement of Pega’s new Predictable AI Agent, a new AI-powered tool that gives businesses control and visibility over AI-driven processes, while minimizing risk.
mi3

| Mi3

Covers Pega Predictable AI Agents, a new product designed at improving productivity and reducing risk with agentic AI. Pega's Kerim Akgonul and Alan Trefler are quoted throughout the article.
it brief

| IT Brief

Features the announcement of Pega’s new Predictable AI Agent, a new AI-powered tool that gives businesses control and visibility over AI-driven processes, while minimizing risk.
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