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| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| Desination CRM
PegaWorld Was Rich with Customer Testimonials
This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
| Customerland
Can Pega’s AI Strategy Redefine Enterprise Transformation?
Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
| Insurance Innovation Reporter
Pega CEO Alan Trefler Champions ‘Predictable AI’ at Scale
Insurance Innovation Reporter covers Pega Founder and CEO Alan Trefler's opening keynote, where called for "a more deliberate and structured approach to AI adoption."
| TechTarget
Pegasystems expands agentic AI for business automation
Learn how Pega is expanding its agentic AI capabilities, giving businesses smarter, more autonomous tools to streamline and scale automation.
| Constellation Research
Pegasystems launches Pega Agentic Process Fabric, rides AI momentum
Pega Agentic Process Fabric brings structure and transparency to AI agents—combining automation power with trusted workflows to help businesses scale AI responsibly.
| siliconANGLE
Pegasystems expands features to build and manage AI agents
Learn how Pega is changing the AI and automation game with its debut of powerful new tools to help businesses design and control AI agents with confidence.
| MarTech
Pegasystems unveils agentic coordination solution
At PegaWorld 2025, Pegasystems introduced its Agentic Process Fabric—an AI-powered coordination layer that helps businesses automate smarter, modernize faster, and stay in control.
| The New Stack
Why Pure AI Coding Won't Work for Enterprise Software
Pega's Don Schuerman unpacks the 'vibe coding' trend for The New Stack and reveals why organizations need more than just vibes to build serious enterprise-grade applications.
| Futurum
Six Five Webcast Fact? Fiction? Uncovering the Truth of Agentic AI & Legacy Transformation with Pega’s Don Schuerman
In this Six Five webcast from Futurum Group, Pega’s Don Schuerman reveals how Agentic AI is transforming legacy systems into intelligent, human-guided workflows that drive real business impact.
| Constellation Research
AI, Decision Velocity, and the Future of Marketing | CR CX Convo
In a dynamic CX Convo, Pega’s Rob Walker and Constellation’s Liz Miller explore how AI is revolutionizing marketing—from intelligent assistants and generative creativity to hyper-personalized customer...
| IT Pro
Why AI researchers are turning to nature for inspiration
Pega Lead Scientist and Director, AI Lab Peter van der Putten comments on how AI researchers are looking to nature to build more efficient systems to overcome technological challenges.
| Punk CX
Legacy transformation, agentic AI and how to get it right – Interview with Don Schuerman of Pega
In this podcast from CX expert Adrian Swinscoe, Pega CTO Don Schuerman shares how agentic AI and tools like Pega Blueprint are helping enterprises modernize legacy systems and deploy AI at scale...
| IT WELT.at
So werden Unternehmen autonom und resilient
On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
| Industr
So gelingt der Übergang zum autonomen Unternehmen
Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
| Computer Weekly
Why SLMs could be a big deal for businesses looking for an edge
Pega lead scientist and director, AI Lab, Peter van der Putten comments on how small language models can be used in businesses.
| Economie Matin
Comment les organisations peuvent-elles garantir un déploiement éthique de l’IA ?
Pega's lead scientist and Director, AI Lab, Peter van Der Putten, on how organizations can ensure ethical deployment of AI.
| IT Pro
Does speech recognition have a future in business tech?
Pega Chief Scientist and Director, AI Lab, Peter van der Putten comments on how Mixture of Experts (MoE) models are improving AI efficiency and playing a key role in effective AI systems.
| Finextra
How Lenders Resolve UK Car Loans Scandal May be a Catalyst for AI Expansion in Key Operations
Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
| Le Monde Informatique
Les salariés encore dubitatifs sur les agents IA
Covers Pega's Agentic AI study.
| IT-Matchmaker News
Veraltete IT-Systeme behindern den Kundenservice
Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
| Capital Brief
Big four banks accelerate push into 'agentic' AI
Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
| BigData Insider
Agentic AI Governance – wer überwacht die Wächter?
Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
| IT WELT.at
KI-Agenten brauchen menschliche Aufsicht
On how Agentic AI offers great advantages for companies, but needs to be monitored by human instances in order to fulfil regulatory requirements and ethical standards.
| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| Emerce
Pega onderzoek toont aan: consumenten verwachten betere klantbeleving – organisaties moeten inzetten op technologische vernieuwing
Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
| Express Computer
Pega agent experience powers more reliable AI agents through trusted enterprise workflows
Covers Pega Agent Experience release.
| Forbes
Réinventer le travail à l’ère des agents IA : une transformation en marche
Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
| Dutch IT Leaders
Pega lanceert Customer Engagement Blueprint generatieve AI-tool
How Pega's Customer Engagement Blueprint is designed to visualize, simulate, and deploy strategies across all channels, enabling organizations to quickly adapt and engage with customers in a targeted...
| Computerwoche
7 Fragen, die zur richtigen Low-Code-Plattform führen
The 7 questions every organization should ask to lead to the right low-code platform. Includes Pega's Don Schuerman's thoughts on what AI innovations low-code solutions bring.
| line of biz