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Alan Trefler on stage at PegaWorld 2025

| destinationCRM

Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

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| siliconANGLE

Pegasystems expands features to build and manage AI agents

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Alan Trefler appears on CNBC for an interview.

| CNBC

Why Pega is regarded as an "underappreciated" name in AI

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| Desination CRM

This article features client success stories from PegaWorld 2025, showcasing how Pega’s AI-powered solutions are solving for business challenges like fraud prevention and customer engagement at scale.
Customerland logo

| Customerland

Customerland analyzes Pega's agentic announcements at PegaWorld '25, concluding that it's a "disciplined framework for transformation at scale."
Insurance Innovation Reporter logo

| Insurance Innovation Reporter

Insurance Innovation Reporter covers Pega Founder and CEO Alan Trefler's opening keynote, where called for "a more deliberate and structured approach to AI adoption."

| TechTarget

Learn how Pega is expanding its agentic AI capabilities, giving businesses smarter, more autonomous tools to streamline and scale automation.

| Constellation Research

Pega Agentic Process Fabric brings structure and transparency to AI agents—combining automation power with trusted workflows to help businesses scale AI responsibly.

| siliconANGLE

Learn how Pega is changing the AI and automation game with its debut of powerful new tools to help businesses design and control AI agents with confidence.

| MarTech

At PegaWorld 2025, Pegasystems introduced its Agentic Process Fabric—an AI-powered coordination layer that helps businesses automate smarter, modernize faster, and stay in control.

| The New Stack

Pega's Don Schuerman unpacks the 'vibe coding' trend for The New Stack and reveals why organizations need more than just vibes to build serious enterprise-grade applications.

| Futurum

In this Six Five webcast from Futurum Group, Pega’s Don Schuerman reveals how Agentic AI is transforming legacy systems into intelligent, human-guided workflows that drive real business impact.

| Constellation Research

In a dynamic CX Convo, Pega’s Rob Walker and Constellation’s Liz Miller explore how AI is revolutionizing marketing—from intelligent assistants and generative creativity to hyper-personalized customer...
IT Pro

| IT Pro

Pega Lead Scientist and Director, AI Lab Peter van der Putten comments on how AI researchers are looking to nature to build more efficient systems to overcome technological challenges.

| Punk CX

In this podcast from CX expert Adrian Swinscoe, Pega CTO Don Schuerman shares how agentic AI and tools like Pega Blueprint are helping enterprises modernize legacy systems and deploy AI at scale...
IT WELT.at

| IT WELT.at

On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
Industr

| Industr

Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
Computer Weekly

| Computer Weekly

Pega lead scientist and director, AI Lab, Peter van der Putten comments on how small language models can be used in businesses.
Economie Matin

| Economie Matin

Pega's lead scientist and Director, AI Lab, Peter van Der Putten, on how organizations can ensure ethical deployment of AI.
IT Pro

| IT Pro

Pega Chief Scientist and Director, AI Lab, Peter van der Putten comments on how Mixture of Experts (MoE) models are improving AI efficiency and playing a key role in effective AI systems.
Finextra

| Finextra

Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
Le Monde Informatique

| Le Monde Informatique

Covers Pega's Agentic AI study.
IT Matchmaker News

| IT-Matchmaker News

Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
Capital Brief

| Capital Brief

Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
BigData Insider

| BigData Insider

Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
IT WELT.at

| IT WELT.at

On how Agentic AI offers great advantages for companies, but needs to be monitored by human instances in order to fulfil regulatory requirements and ethical standards.
CustomerFirst

| CustomerFirst

Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
Emerce

| Emerce

Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
Express Computer

| Express Computer

Covers Pega Agent Experience release.
Forbes

| Forbes

Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
Dutch IT Leaders

| Dutch IT Leaders

How Pega's Customer Engagement Blueprint is designed to visualize, simulate, and deploy strategies across all channels, enabling organizations to quickly adapt and engage with customers in a targeted...
Computerwoche

| Computerwoche

The 7 questions every organization should ask to lead to the right low-code platform. Includes Pega's Don Schuerman's thoughts on what AI innovations low-code solutions bring.
line of biz

| line of biz

Listicle by Pega's Frederic Cuny on corporate fitness in the age of AI and what characterises an autonomous company.
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