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| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| CustomerThink
Beyond the Inbox: How AI Enhances Email Marketing’s Relevance and Impact
Email is arguably more relevant than ever - Pega's Tara DeZao explains how and why marketers should use AI to ensure this important channel continues to deliver relevant customer experiences.
| CMSWire
Not Your Average CX: The Rise of Hyper-Personalized Experiences
Personalization isn't enough. Learn how AI and journey orchestration are taking CX to the next level with hyper-personalization, and how Pega Customer Decision Hub fits into the conversation.
| InfoWorld
How to choose the right low-code, no-code, or process automation platform
Which low-code, no-code, or process automation platform is right for your organization? Pega's Don Schuerman weighs in on how to narrow the field to meet your business objectives.
| MarTech
What Pega GenAI tools might mean for marketers
Pega's Don Schuerman talks with MarTech on how its new slate of generative AI tools - including Knowledge Buddy and Blueprint - will help make marketers smarter and more efficient.
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| IT Welt
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Frederic Cuny explains how AI helps with process automation, and the requirements that must be met for this to be done successfully.
| Midrange
DKB MODERNISIERT SERVICEPROZESSE MIT DER PEGA LOW-CODE-PLATTFORM
Deutsche Kreditbank modernizes its service processes using Pega’s low-code platform.
| AI Magazine
RPA: The technology transforming the way businesses operate
Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| CIO
Top automation pitfalls and how to avoid them
First Tech Credit Union tells CIO Magazine how it turned to Pega's RPA solution to help it cut its 105 step back-office process to just five steps, saving hundreds in labor hours and reducing call...
| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.
| Insurance Edge
Data Handling: Pegasystems Teams Up With QBE EO
QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
| IT Social
En adoptant la RPA, QBE Europe libère près de 50 000 heures-homme par an
By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
| AI Journal
Pega Helps QBE Free Nearly 50,000 hours of Employees’ Time Annually with RPA
Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
| Protocol
Protocol RPA Power Index
Protocol (NA) ranked Pega as #3 in their RPA Power Index.
| IT-Zoom
(KI-)Wissen schafft Akzeptanz
Transparency is the order of the day for AI, because, as a recent Pega consumer study shows, there is still much to be done here.
| Tech News World
The Endless Possibilities of Robotic Process Automation
Pega's Don Schuerman gives his thoughts on the endless possibilities of r obotic process automation.
| Martech
The robots are coming (again)
Pega's Founder and CEO Aan Trefler explained why robots were not the magic solution to the challenge of transforming business processes (including marketing and sales) in response to the digital...
| gi Geldinstitute
Diese Bots beflügeln Banken
Pega's Michael Baldauf explains how bots can be used in the financial sector.
| Trend Report
Design Thinking? Unbedingt, aber bitte richtig!
Pega's Tom Pauly identified the advantages of design thinking when applying it correctly.
| Digitalisation World
Royal Air Force and Royal Navy select Pega’s low-code software
New end-to-end recruiting platform will provide better digital experience for 180,000 potential candidates annually and help significantly reduce recruitment cycles.
| TechRadar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker’s shared his thoughts on hyperautomation.
| Tech Radar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker outlines the barriers to hyperautomation ' nirvana'.
| Computing
Lo-code for high engagement: How debt charity StepChange improved the experience for clients, advisors and developers
StepChange CIO Lorna Allan, explains their moves to maximize choice, scalability, and efficiency of its debt advice platform, using Pega.
| Digitalisation World
Pega streamlines digital transformation
The latest update to core Pega software suite, announced at PegaWorld, cuts through enterprise complexity with new low-code, automation, and AI features.
| Le Monde Informatique
Pega pour disposer d'un environnement unifié
Pega's Romain Delalande explains how Pega provides a unified environment to its clients.
| CRN India
Pega launches New Partner Program to help drive increased Client Value and Delivery Excellence
Pega announces the launch of Pega Partners – a new streamlined partner program that will help clients rapidly accelerate digital transformation initiatives.
| TechTarget
Pegasystems to release Process AI amid hyperautomation surge
Pega unveils Pega Infinity 8.6 capabilities at PegaWolrd iNspire.
| Computerwoche