Internal Communications Manager
Meet Our Team:
We are a dynamic team of strategic communicators who leverage cutting-edge technology to transform complex ideas into compelling narratives. Our collaborative environment brings together expertise in strategic thinking, technical proficiency, and relationship-building to drive impactful internal communications across Pega. We work closely with HR, Learning & Development, and IT to create seamless, engaging employee experiences.
Picture Yourself at Pega:
Imagine yourself at the intersection of technology and communication, where you'll leverage AI-driven personalization and data-driven approaches to enhance employee engagement. You'll be part of a fast-paced, hybrid environment where innovation meets strategic communication. Your days will be filled with crafting compelling narratives, designing high-impact presentations, and leading initiatives that shape Pega's company culture.
What You'll Do at Pega:
- Lead and execute strategic internal communications initiatives that foster employee engagement
- Transform complex technical concepts into clear, engaging narratives
- Design and implement multi-channel communication campaigns across email, intranet, video, podcasts, and mobile platforms
- Create and optimize content for multiple platforms, including video and interactive formats
- Leverage AI and automation tools to personalize internal communications
- Develop and execute crisis communication strategies
- Implement data-driven measurement frameworks to evaluate communication impact
- Partner with executives to enhance leadership communication
- Support change management initiatives through transparent communications
Who You Are:
- A strategic thinker who aligns communications with broader organizational goals
- A natural storyteller with exceptional ability to craft compelling narratives
- A relationship builder who excels at cross-functional collaboration
- A data-driven decision maker who uses analytics to inform strategies
- An innovator with a growth mindset and eagerness to learn
- A project management expert who thrives managing multiple priorities
- A constant learner who actively seeks opportunities to enhance skills
- Someone with a passion for clear communication and keen eye for detail
What You've Accomplished:
- 5-7 years of experience in communications, preferably in an technology-driven environment
- Proven track record of translating complex ideas into clear, compelling content
- Advanced proficiency in Microsoft Office Suite, especially PowerPoint
- Experience with AI tools and demonstrated ability to leverage new AI assets
- Working knowledge of Canva and digital content creation tools
- Proficiency in SharePoint and modern collaboration platforms
- Experience with digital analytics tools for measuring communication effectiveness
- Hands-on experience with GenAI platforms for content creation
- Demonstrated success in developing and implementing communication frameworks
- Proven ability to build and nurture virtual communities
Pega Offers You:
- Opportunity to work with leading-edge AI technology recognized by both Gartner and Forrester as industry-leading
- Continuous learning opportunities in emerging technologies like Gen AI, intelligent automation, and low-code development
- Dynamic, innovative and inclusive environment where you can shape the future of enterprise software
- Competitive global benefits including performance-based compensation, equity participation, and comprehensive benefits
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Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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