Senior Software Quality Engineer, 1:1 Operations & Insights
Meet Our Team:
Customer Decision Hub team is responsible for designing and implementing features on top of Pega Platform, which provides an “always on” brain for your business, integrating customer intelligence across all your channels and optimizing each individual interaction with your brand. We ensure each touch is relevant for them and generates value for you. CDH Team provides Next Best Action recommendations in real-time, using the customer’s current context. Those recommendations are always relevant, timely, and consistent - regardless of whether the interaction happens on inbound, outbound, owned, or paid channels. This team mostly works on inbound channel related features, as a team high emphasis is given to architecture and designs while also enhancing application maturity while owning the quality of the product.
Picture Yourself at Pega:
- Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world.
- In this role, you’ll help us in testing the quality of features.
- Assist in the identification of enhancements to Testing frameworks.
- Actively participate in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our quality processes.
- Take ownership of the components/tasks and make sure they are delivered with great quality.
What You'll Do at Pega:
- Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world.
- In this role, you’ll help us in testing the quality of features.
- Assist in the identification of enhancements to Testing frameworks.
- Actively participate in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our quality processes.
- Take ownership of the components/tasks and make sure they are delivered with great quality.
Who You Are:
You are an experienced Quality Assurance professional with a strong commitment to customer success and uncompromising integrity. You are a problem-solver who thrives in a collaborative team environment, you are passionate about ensuring the quality of next-generation solutions. You are skilled in both manual testing and automation technologies and frameworks. You maintain a focus on delivering tangible results, ensuring that all testing activities directly contribute to the overall quality and success of the project.
What You've Accomplished:
- 4 to 6 years of experience in design, development, and maintenance of automation scripts along with manual test case design and implementation, preferably PEGA based applications.
- Proficiency in Quality Assurance Methodologies, Selenium/Cucumber framework, API testing, Java - OOPS concepts, GIT/SVN, Jenkins
- Practical experience working within Agile/Scrum teams, with an understanding of the Agile software development lifecycle
- A strong commitment to quality, with a proactive approach to problem-solving and a continuous improvement mindset.
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- A highly collaborative environment for the designing and development of new ideas and features
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
#LI-SP
Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.
We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!
As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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