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Pega webinars

From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.

Webinar | On-demand

Designed for Digital: Your Transformation Roadmap

Join MIT digital transformation researcher and co-author of “Designed for Digital,” Jeanne Ross as well as Pega’s chief technology officer, Don Schuerman, for an in-depth look at how you can begin architecting your business for sustained success.

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Webinar | On-demand

Panel Discussion: Unlocking Customer Service Excellence: How ISO 20022 Enhances Transparency in Payment Processes

View this recorded session featured on American Bankers Future of Payment Summit, for an in-depth exploration of ISO 20022 and its transformative impact on banking customer service.

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Webinar | On-demand

Transforming IT and Operations with AI: The Pega Blueprint Advantage

In today’s digital world, IT & Operations leaders seek innovative solutions to boost efficiency, cut costs, and drive growth. This webinar will show how AI is revolutionizing these functions and how Pega’s...

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Webinar | On-demand

Pega Community Forum - Deutsche Telekom: Speeding up - How we utilize Pega GenAI Blueprint™ and reference case management to accelerate our time to market

Learn from Karsten Froeschke, IT Architect HRE, and Dario Trenado Cincotti, Product Owner, both from Deutsche Telekom Services Europe SE, how the company leverages the benefits promised by Blueprint and crunch development times in many cases by factor 5 to 10 to industrialize process migration.

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Webinar | On-demand

What's New in Customer Decision Hub: Infinity '24.2

In this webinar, hear about the latest Customer Decision Hub capabilities to enhance decision-making and drive customer engagement.

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Webinar | On-demand

Community Webinar: The Future of Insurance

Learn how Achmea is integrating Process Automation and GenAI for a seamless total experience.

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Webinar | On-demand

What's New in Customer Decision Hub: Infinity '24.1

Learn how the latest Infinity launch helps redefine what is possible, enrich the customer journey, and engage one-to-one with your customers.

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Webinar | On-demand

What's New in Pega Infinity 24.1 in Manufacturing and Consumer Services

In this webinar, learn more about how manufacturing and consumer services organizations can leverage our newest features in Pega Infinity 24.1.

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Webinar | On-demand

What's New in Pega Infinity '24.1 in Healthcare

Watch this webinar to learn how technical, business, and operations leaders in healthcare can leverage our newest features in Pega Infinity '24.1.

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Webinar | On-demand

What's New in Pega Infinity '24.1 for Communications

Learn more about how Pega Infinity '24.1 enables you to becoming an AI-native Telco in this webinar.

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Webinar | On-demand

Novidades no Pega Infinity '24.1 para o Setor Financeiro

Este webinar de uma hora fornece uma atualização sobre nossa versão mais recente e apresenta nossos novos recursos baseados em IA.

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Webinar | On-demand

What's New in Pega Infinity '24.1 in Insurance

This webinar goes over the new ways we’re arming insurers with tools that combine customer centricity with profitable, scalable growth.

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Webinar | On-demand

What's New in Infinity '24.1 for Government

This webinar provides an update for government users on our latest release and our new AI-powered capabilities.

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Webinar | On-demand

Innovating Healthcare with Adaptive AI

Listen to this exclusive webinar to learn practical steps your organization can take today to deliver truly customer-centric care in real-time, in the moments that matter.

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Webinar | On-demand

Next Best Action Marketing and Real-Time Customer Journeys

In this webinar replay, Pega will showcase how progressive brands are complementing their traditional programs with propensity-triggered next best actions that are “always-on”.

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Webinar | On-demand

Webinars do Pega Infinity '24

Em abril, confira a introdução do nosso mais novo lançamento, de forma concisa e focada no seu setor. Destinadas a clientes e parceiros, essas sessões virtuais de 60 minutos são conduzidas por especialistas em produtos da Pega, cobrindo áreas como Governo, Seguros, Serviços Financeiros, Comunicações, Saúde, Manufatura e Serviços ao Consumidor.

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Webinar | On-demand

The Four Cornerstones of Responsible AI

In this webinar, Pega will discuss how enterprises can use AI to engage customers with empathy as well as identify and reduce bias.

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Webinar | On-demand

Optimizing Customer Relationships with Generative AI

Learn how organizations are moving to a "self-optimizing" approach to customer relationships.

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Webinar | On-demand

Process Mining for the Autonomous Enterprise: Power Your Understanding to Transform Your Business

Join us for a deep dive into the power of Process Mining.

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Webinar | On-demand

Unlocking hyper-personalization in insurance

Watch this video to discover the power of hyper-personalization in transforming customer engagement.

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