Cobertura na mídia
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| Retail Banker International
What is in store for open banking globally?
Pega's Steve Morgan on how open banking can further be expanded in the UK and be used in variable recurring payments and e-commerce.
| Finextra
How Lenders Resolve UK Car Loans Scandal May be a Catalyst for AI Expansion in Key Operations
Pega banking industry market lead, Steve Morgan on how GenAI and automation can help banks absorb chargeback surge.
| Finextra
The evolution of open banking in the UK, EU, Australia, and US
Pega Banking Industry Market Lead, Steve Morgan on the evolution of open banking in the UK, EU, Australia, and US.
| Capital Brief
Big four banks accelerate push into 'agentic' AI
Covers the accelerated adoption of agentic AI across Australia’s big four banks. Pega's Jonathan Tanner, Industry Principal Financial Services & Insurance APAC, provides insights into how ready...
| IT Finanzmagazin
ESG: Banken kämpfen mit dem Green Reporting
Pega's Michael Baldauf on how banks are struggling with green reporting, as banks are obliged under EU ESG guidelines to screen their loan portfolios for sustainability.
| Finextra
Navigating the New Frontier: The Convergence of AI and GenAI in Lending
Pega's Banking Industry Market Lead, Steve Morgan on lending and AI.
| Finextra
Key Themes and Takeaways from SIBOS 2024
Pega's Banking Industry Market Lead, Steve Morgan on the key takeaways and themes from SIBOS 2024.
| Finextra
The Road Ahead For AI In Banking
Pega's Industry Market Leader, Banking, Steve Morgan on the topic of AI in banking and the road ahead.
| Mi3
‘Sputnik moment’: AI arms race takes new twist as China challenges US hegemony; cheap as chips DeepSeek slows Nvidia juggernaut; broader, faster LLM uptake incoming
Includes an interview with Pega's Peter Van Der Putten on what it could mean for the LLM industry, following DeepSeek’s effect on the global financial markets.
| Finextra
Doubling Down on AI: Unveiling Future Possibilities for the UK Banking Sector
Pega's Steve Morgan on AI adoption doubling, and how this can provide opportunities for the future of the UK banking sector.
| CustomerFirst
Pegasystems introduceert oplossing voor klantclaims
Covers the launch of Pega Smart Dispute enhancements, highlighting that the solution addresses the challenges banks face in handling payment disputes and fraud claims by integrating generative AI and...
| TechVisor
Nieuwe versie van Pega’s Smart Dispute uitgerust met GenAI en automatisering voor snellere afhandeling van betalingsgeschillen
Pega Smart Dispute features, including comments from Pega’s Steve Morgan, who explains that with chargebacks growing rapidly, banks need to be agile and responsive to customer expectations.
| Fintech Futures
Legacy players might win the war in 2020
Pega’s Steve Morgan predicts what’s next for banking technology and explains why legacy players will prevail in 2020
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| Which-50
Open Banking Could Be The Boost Australia’s Challenger Banks Need
Pega research explores the advantages of open banking that can be leveraged by smaller banks in the market
| Finextra
AI, Open Banking and Client Lifecycle Management – Differentiation Opportunities Abound
Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management
| Which-50
The Big Four Could Be The Big Winners Of Open Banking
Pega report reveals opportunities with open banking, especially for larger organizations
| Fintech Futures
Sibos 2019: Banks face existential threat from fintechs “willing to lose money”
Alan Trefler discusses the threat banks face from fintechs in the payments market
| CEO Magazine
What open banking really means for business leaders
Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking
| itnews
Pega CEO Alan Trefler back in Australia for talks with NAB
Pega client National Australia Bank explains how they are improving operational excellence with Pega
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Which-50
The AI Behind CommBank’s New Digital Push
Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation
| iTWire
Pega central to CBA customer conversations
Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations
| iTWire
HSBC revamps marketing efforts with Pega
At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers
| itnews
NAB marches bots into mortgages, cheques
National Australia Bank shares how Pega bots are improving workflows and customer service
| iTWire
Pegasystems adds AI options to Customer decision hub
At PegaWorld, Dr. Rob Walker comments on new Pega Real-Time AI Connector capabilities.
| BAI Banking Strategies
The end of code, the beginning of bank future proofing
Reetu Kholsa explains how CLM, KYC, AI, and no-code will help banks future proof their businesses.
| ZDNet
AI improves CommBank's customer engagement up to 400 percent
Pega client CBA explains how its Customer Engagement Engine quickly analyzes 200 billion data points so agents can provide better customer experiences.
| IT News
NAB sets software bots loose on its email avalanche
National Australia Bank uses Pega Intelligent Virtual Assistant to reduce email avalanche and improve customer experience.
| The Financial Brand