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| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI| Mobile News
Speakers’ corner: Preparing telcos for a spike in customer churn
Pega’s Kevin Billings shares the steps telco companies need to take to avoid losing customers during the pandemic| PropertyCasualty360
Setting up for success in an unpredictable world
Pega’s Tom Harrington covers how insurers can fully support their customers without putting their organizations at risk
| Telemedia Online
UK pulls Huawei from 5G network, delaying roll out by a year and costing £2bn
Pega’s Kevin Billings comments on the future of the UK’s 5G network| Commsbusiness
Huawei to be removed from 5G Network
Pega’s Kevin Billings discusses the decision to leave Huawei out of the UK’s 5G network| Digital Insurance
How AI will improve CX in insurance
Pega’s Tom Harrington discusses AI and its power to improve customer experiences in the insurance industry
| Insurance Edge
Opinion: Insurtech Isn’t a Magic Bullet for Legacy System Users
Pega’s Tony Tarquini points out that Insurtech isn’t a magic bullet for existing legacy systems in the industry
| Forbes
Comment Surmonter Les 4 Défis Pour Les Télécoms En 2020
Pega’s Georges Andijar discusses the top four challenges telecommunications companies will face this year and how to overcome them| Field Service News
SSE Selects Pega for its Telecoms Digital Customer Offering
Field Service News: SSE Energy Services explains how their investment in Pega will support their agents while adapting to the rapidly changing industry| Silicon
The State of Mobile
Pega's Mark Jackson comments on when and how 5G will start to make an impact
| Insurance Wire
2021 Insurance Trends
Pega's Tony Tarquini discusses the insurance trends he expects to see in 2021
| Mobile Industry Eye