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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

| siliconANGLE
Pegasystems expands features to build and manage AI agents
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| Bloomberg Intelligence Tech Distruptors
Pegasystems CEO on Rebuilding Workflows with AI
Pega Founder and CEO Alan Trefler joins Bloomberg Intelligence for an in-depth interview on its Tech Disruptors podcast where they discuss Pega's history and market dynamics, how Pega leverages AI as...
| IT Pro
CEOs want AI in everything, but software engineers are pushing back – extensive application upgrades are a becoming a huge 'paint point' for teams
Pega’s technical debt survey, which revealed that companies are relying on their legacy systems and hence can't afford to make any mistakes while upgrading them, was mentioned in this article that...
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
DestinationCRM examines how Pega's latest AI innovations announced at PegaWorld 25 aim to accelerate digital transformation across the enterprise.
| BigData Insider
Pega bringt vorhersehbare KI-Agenten für Big-Data-Workflows
Pega introduces new Predictable AI Agents, which are designed to automate big data workflows while ensuring transparency and control.| Techzine
Wachten met AI-agents is geen optie
Second article based on the Agentic AI roundtable hosted by Techzine, with insights from AI experts at market-leading suppliers. The rise of AI agents marks a new chapter in automation, moving beyond...
| Customer Experience Magazine
Pega Predictable AI Agents transforms risky AI into reliable business workflows
Announcement of Pega’s new Predictable AI Agent, a new AI-powered tool that gives businesses control and visibility over AI-driven processes, while minimizing risk.
| Mi3
Pegasystems unveils predictable AI agents to enhance enterprise workflow
Covers Pega Predictable AI Agents, a new product designed at improving productivity and reducing risk with agentic AI. Pega's Kerim Akgonul and Alan Trefler are quoted throughout the article.
| IT Brief
Pegasystems launches AI agents for finance sector control
Features the announcement of Pega’s new Predictable AI Agent, a new AI-powered tool that gives businesses control and visibility over AI-driven processes, while minimizing risk.
| The New Stack
Why Pure AI Coding Won't Work for Enterprise Software
Pega's Don Schuerman unpacks the 'vibe coding' trend for The New Stack and reveals why organizations need more than just vibes to build serious enterprise-grade applications.| Distributique
Camille Journet devient DG de Pegasystems France
Covers Camille Journet’s appointment as Managing Director of Pegasystems France. The article emphasizes his experience in the tech industry and his mission to accelerate the company’s growth and...| Techzine
Autonome AI-agents werken alleen met de juiste ingrediënten
First of two articles based on an Agentic AI roundtable from Techzine featuring AI experts from market-leading suppliers. As one of the participants Pega's Peter van der Putten shares his vision on...
| ET HR World
From Gap to Growth: Strategies to Build a Future-Ready Tech Workforce
Pega VP People & Global Talent Advisory Partner, Smriti Mathur, in a video conversation on strategies to build a future-ready tech workforce.
| IT Pro
Why AI researchers are turning to nature for inspiration
Pega Lead Scientist and Director, AI Lab Peter van der Putten comments on how AI researchers are looking to nature to build more efficient systems to overcome technological challenges.
| Adrian Swinscoe
Legacy transformation, agentic AI and how to get it right – Interview with Don Schuerman of Pega
Podcast with Pega CTO and Head of Marketing, Don Schuerman on key PegaWorld topics, such as legacy transformation, agentic AI and how to get it right, and what attendees can expect.
| IT WELT.at
So werden Unternehmen autonom und resilient
On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
| Industr
So gelingt der Übergang zum autonomen Unternehmen
Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
| Computer Weekly
Why SLMs could be a big deal for businesses looking for an edge
Pega lead scientist and director, AI Lab, Peter van der Putten comments on how small language models can be used in businesses.
| Economie Matin
Comment les organisations peuvent-elles garantir un déploiement éthique de l’IA ?
Pega's lead scientist and Director, AI Lab, Peter van Der Putten, on how organizations can ensure ethical deployment of AI.
| IT Pro
Does speech recognition have a future in business tech?
Pega Chief Scientist and Director, AI Lab, Peter van der Putten comments on how Mixture of Experts (MoE) models are improving AI efficiency and playing a key role in effective AI systems.
| The Stack
UK.gov's AI ambitions at odds with creaking, legacy kit and penny-pinching pay grades, MPs warn
Pega's Alex Case shares insights on the UK Government’s spring statement, focusing on UK Government ambitions.| Le Monde Informatique
Les salariés encore dubitatifs sur les agents IA
Covers Pega's Agentic AI study.
| IT-Matchmaker News
Veraltete IT-Systeme behindern den Kundenservice
Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
| BigData Insider
Agentic AI Governance – wer überwacht die Wächter?
Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
| IT WELT.at
KI-Agenten brauchen menschliche Aufsicht
On how Agentic AI offers great advantages for companies, but needs to be monitored by human instances in order to fulfil regulatory requirements and ethical standards.
| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| Emerce
Pega onderzoek toont aan: consumenten verwachten betere klantbeleving – organisaties moeten inzetten op technologische vernieuwing
Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
| Express Computer
Pega agent experience powers more reliable AI agents through trusted enterprise workflows
Covers Pega Agent Experience release.| Forbes
Réinventer le travail à l’ère des agents IA : une transformation en marche
Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
| Analytics India Magazine
Pega India as the Powerhouse Miniature
Interview with Pega's Goutham Parcha that highlights how Pegasystems has focused on building a culture to foster innovation, accountability, and ownership.
| Dutch IT Leaders