Cobertura na mídia
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| Computable
T-Mobile: We verloren 2 miljoen klanten per jaar
Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
| MarTech
How Verizon puts its business customers at the center
Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| EMERCE
De toekomst van Journey Orchestration
Nicole Verburg from Vodafone/Ziggo explains how they used Pega Customer Decision Hub for their successful always-on marketing project.
| CQCS
Bradesco Seguros apresenta resultado de transformação digital com ajuda da PegaSystems
Pega Client Bradesco Seguros present the results of their digital transformation journey at PegaWorld iNspire.
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| itnews
Optus rethinks how telco customer problems get solved
Pega client Optus shares insights from building a universal workflow at PegaWorld
| Insurance Innovation Reporter
Unum Group Streamlines Back-Office Processes with Pega
Pega client, Unum, shares how they have streamlined back-office processes to increase efficiency with Pega
| Insurance Innovation Reporter
Pega Launches Enterprise Low-Code Factory for Enterprise-Compliant Apps
At PegaWorld, Pega announces the launch of Enterprise Low-Code Factory, including benefits like centralized tools, resources, and training for ‘citizen developers.’
| Information Age
Transforming the insurance industry: Aflac's customer journey - Pegaworld 2018
Aflac describe how Pega helps them 'take away non value-added work'
| Diginomica.com
Insurance giant Aflac transforms people and systems to pay claims in just one day
Aflac is the US’ largest supplement insurance provider and it is using Pegasystems to automate and rethink some of its more complex processes.
| SearchCRM
CRM, martech stack helping customers hear Sprint now
Sprint CMO Roger Solé explains how Sprint worked with Pega to transform the business.
| Insurance Innovation Reporter
Latest Pega Platform release adds new AI, collaboration and integration capabilities
New release from Pega provides capabilities to help insurers improve customer journeys.
| Converge.xyz
The 4 pillars of digital transformation: stablity, reliablility, agility, and speed
Allianz CEO Brigit König discusses the influence that company culture has on successful digital transformation.
| iTWire
VIDEO: Allianz Germany finds Pega digital transformation alliance all good
Allianz announces that it has chosen Pega to provide more comprehensive digital services.
| Diginomica
TalkTalk hopes to turn around poor service reputation with a ‘Consumer Revolution’
British phone company TalkTalk is working with Pega to improve its customer service.
| Insurance Innovation Reporter