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Cobertura na mídia

Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.

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| CMS Wire

PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise

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| siliconANGLE

Pegasystems expands features to build and manage AI agents

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Alan Trefler on stage at PegaWorld 2025

| destinationCRM

Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress

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| Relation Client Mag

Covers the recent Technical Debt survey, which reveals that 67% of business leaders believe technical debt negatively impacts customer experience. It highlights how outdated or poorly maintained...
customer first

| CustomerFirst

Pega’s survey that shows that technical debt and a continuing heavy reliance on outdated legacy systems and applications are hindering companies to adopt artificial intelligence.
it pro

| IT Pro

Pega’s technical debt survey, which revealed that companies are relying on their legacy systems and hence can't afford to make any mistakes while upgrading them, was mentioned in this article that...
cxm

| Customer Experience Magazine

Covers Pega’s announcement of the latest updates to its Infinity App Studio, that now brings advanced agentic AI to help guide developers and allows organizations to innovate faster and launch...
IT Matchmaker News

| IT-Matchmaker News

Covers Pegasystems/YouGov survey on how outdated IT systems can have a negative effect on customer experience.
CustomerFirst

| CustomerFirst

Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
Emerce

| Emerce

Covers Pega's technical debt omnibus research and includes comments from Don Schuerman, explaining how tools like Pega GenAI Blueprint™ can help businesses modernize their systems by streamlining...
CustomerFirst

| CustomerFirst

Covers Pega Customer Engagement Blueprint announcement, and includes comments from Coforge's Ryan Jessop, explaining the benefits for companies, how it enables them to develop accurate and scalable CX...
Customer Experience Magazine

| Customer Experience Magazine

Covers Pega and YouGov’s research finding that consumers are increasingly fed up with outdated tech ruining customer service.
CXM Customer Experience Magazine

| CXM Customer Experience Magazine

Covers Pega’s partnership with the UK’s Armed Forces to deliver a digital platform for their recruitment service.
Financial Times

| Financial Times

Covers Pega’s partnership with UK’s Armed Forces to deliver a digital platform for their recruitment service.
Talk Martech

| Talk Martech

Pega's Director of Product Marketing and Customer Service, Simon Thorpe shares his insights on how AI can aid connection with customers.
Relation Client Mag

| Relation Client Mag

Features Pega’s 2025 customer service trends, including how AI and automation are profoundly transforming the customer service landscape.
Customer Experience Magazine

| Customer Experience Magazine

Covers the launch of Pega Smart Dispute .
Finextra

| Finextra

Pega's Steve Morgan on the future of open banking stemming from the King’s Speech in July.
Finextra

| Finextra

Pega's Steve Morgan’s thought leadership piece on why agile processes and technology are essential to revolutionize lending.

| Martech Series

In this byline, Pega's Simon Thorpe explains how generative AI is opening up new paths for top-tier customer service, bringing a new promise of agent-powered service and self-service that will change...
Computer Weekly

| Computer Weekly

Sangeeta Doss, head of Wells Fargo’s Estate Care Centre, about how the bank is winning customers after using business automation software and artificial intelligence from Pega to help families manage...

| InfoWorld

Which low-code, no-code, or process automation platform is right for your organization? Pega's Don Schuerman weighs in on how to narrow the field to meet your business objectives.
CX Lore

| CX Lore

Podcast on the topic of the rising number of machine customers, featuring Pega's James Dodkins who discusses whether they are the next big thing in serving customers efficiently and effectively.
ITPro

| ITPro

Pega Gen AI Blueprint was the star of the show at PegaWorld Inspire 2024, and it’s real value comes in breaking down the communication barriers inhibiting collaboration between business and technical...
CX Today

| CX Today

Pega announces GenAI Blueprint 2.0, the new enhancements promise to boost efficiency and provide users with greater flexibility.
IT Matchmaker

| IT Matchmaker

Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
IT Pro

| IT Pro

Pega's Alex Case explains how well the UK is positioning itself to take advantage of the growing AI market.
Government News

| Government News

Pega's Rob Bollard discusses the challenges that policy-making lifecycles face and how generative AI offers a solution to remove ambiguity and improve efficiency. Rob highlights how GenAI’s ability to...
IT Matchmaker

| IT Matchmaker

Pega's Florian Lauck-Wunderlich shares how AI can promote growth and innovation.
Midrange

| Midrange

Deutsche Kreditbank modernizes its service processes using Pega’s low-code platform.
IIR logo image

| Insurance Innovation Reporter

Pega's Manoj Pant writes about how generative AI can transform the insurance industry in this article in Insurance Innovation Reporter.
finance derivative

| Finance Derivative

Pega's Steve Morgan explains how banks use AI and machine learning to improve resilience.
Customer First

| Customer First

Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
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