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Pega Community Forum Munich

Missed the event or want to rewatch the presentations? Learn how the future of work is already becoming a reality today!

Keynotes - Demo - Panel Discussion

Keynote by Ileana Honigblum
Video duration: 07:44

See how technology is changing the workplace as we know it.
Webinar
Transformação digital
Keynote by Don Schuerman
Video duration: 28:48

See how you can become more agile by adopting autonomous technology.
Webinar
Agilidade comercial
Keynote by Harish Bode
Video duration: 23:59

ING story about focusing value creation, infrastructure optimization and scalability.
Webinar
Transformação digital
Pega Panel Discussion: Futurize your Work - How to deploy Pega successfully in your organization
Video duration: 24:45

Deploy solutions consistently across multiple departments and geos.
Webinar
Agilidade comercial
Pega Demo: Futurize of IT - Take off today to the Future!
Video duration: 29:44

Demo on real-time customer engagement, multi-channel digital service and autonomous business.
Webinar
Transformação digital

Future of Operations Breakout

Future of Operations Breakout by Capgemini and Knowledge Expert
Video duration: 29:08

Support agile at both business and IT level.
Webinar
Atendimento ao cliente
UNIQA Success Story: Customer first - UNIQA implements customer centricity with Pega
Video duration: 25:49

Digitalization and customer centricity are the two strategic goals at UNIQA.
Webinar
Transformação digital
DKB Success Story: Digital transformation as an integral part of efficient service organizations in the banking industry
Video duration: 20:55

Connecting technology, processes and people.
Webinar
Transformação digital
Siemens Success Story: Next Generation Purchase-to-Pay Operations
Video duration: 33:24

Siemens transforms shared services seeing records in automation rates, cycle times, quality, and customer experience.
Webinar
Transformação digital

Future of Marketing Breakout

Future of Marketing Breakout by Accenture
Video duration: 29:51

How to design your technology stack to achieve sustainable growth.
Webinar
Engajamento do Cliente
Future of Marketing Breakout by DEVK
Video duration: 28:06

Identifying customer requirements and mastering external influences.
Webinar
Engajamento do Cliente
Future of Marketing Breakout by Verisure
Video duration: 21:22

Ensure a future personalized customer experience.
Webinar
Engajamento do Cliente
Future of Marketing Breakout by DAK
Video duration: 34:56

Real-time, tailored offers for ongoing customer dialogs.
Webinar
IA e tomada de decisões

Future of Customer Service Breakout

Future of CS Breakout by EY
Video duration: 24:55

Factors to create break through value for a positive service experience.
Webinar
Engajamento do Cliente
Future of CS Breakout by StMWi
Video duration: 37:15

Digitization in the public administration – change in the way of working.
Webinar
Transformação digital
Future of CS Breakout by CX Rockstar
Video duration: 30:46

Simple ideas for your customer experience journey.
Webinar
Engajamento do Cliente
Future of CS Breakout by Deutsche Telekom
Video duration: 37:08

How to achieve fast, high-quality order processing, legally compliant and lean-and-simple services.
Webinar
Conformidade
Pega Community Forum Replays
Learn how the future of work is already becoming a reality today.

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