Customer Engagement Summit Sydney 2019: Finding the Spark to Transform (Video)

The rise of artificial intelligence and adoption of new technologies are demanding organisations design for change. By enabling people and machines to get the best from one another, organisations can combine strengths to design around customers. Learn the hallmarks of successful digital transformations from around the world and how technologies like Pega are empowering businesses through human-centered design to drive true transformation.

Presented by Bronwyn van der Merwe , General Manager, Asia Pacific, Fjord, Accenture Interactive.