PegaWorld 2019: Don't Panic! The Troubleshooters Guide to the Service Galaxy is Here! (Presentation)

Regardless of where your customer journey may take you, it's always reassuring to know that you have a guide in case you lose your way. In Customer Service, troubleshooters are the perfect companion to solving problems quickly and efficiently - with personalized diagnostic actions and suggested knowledge content to help you be on your way. Come see how Pega's new troubleshooters can be your personal guide to the customer service galaxy...