Presentation | PDF | 35 Páginas
Customer Engagement Meet-Up Frankfurt 2019: Best practices for the implementation of innovation projects (Presentation)
Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.
![Customer Engagement Meet-Up Frankfurt 2019: Best practices for the implementation of innovation projects (Presentation)](https://www.pega.com/sites/default/files/styles/1024/public/resources/2019-05/Meet-Up-FRA-Slides-Accenture-Leonie-Kiene-en.png?itok=RLcq2y1Z)