Optimizing Industry 4.0 Aftermarket Services

Machine, product, and vehicle downtime is never acceptable. The new generation of always-connected consumers expect increasingly superior digital experiences. While today’s factories include wireless connectivity and sensors to visualize the entire production line, manufacturers still face serious challenges mining data to minimize or eliminate downtime at the first sign of trouble. As a result, while enterprises chase Digital Transformation, many Industry 4.0 initiatives are failing.

This whitepaper discusses how pragmatic, end-to-end intelligent automation addresses the core challenges of triggering and orchestrating aftermarket services such as warranty, maintenance, or parts return. Pega Intelligent Automation and AWS IoT make business transformation possible across the entire value chain of an industrial enterprise – from product development through the aftermarket phase of moving a product into obsolescence. Learn more about how the combination of Pega’s low-code platform and AWS IoT’s out-of-the- box services help manufacturers turn digital insights on machine health into instant action.