Pega Chatbot
Automate seamless customer experiences with virtual agents
Leveraging the power of AI and automation to deploy virtual agents enables you to seamlessly offer highly personalized customer experiences across channels and touchpoints.
Chatbots
Email bots
IVR bots
Deploy virtual agents and get work done
Empower customers to achieve quick outcomes over their channel of choice:
How we do it
Self-solve anything, anytime, over any channel
Empower your customers with highly intelligent chatbots
Deliver instant, personalized responses with email bots
Inject intelligence into your IVR
77% of service requests submitted to Aflac were solved by Pega's chatbots, resulting in approximately $4 million in savings
All powered by the Pega Platform