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Presentation | PDF | 23 Pagine

Customer Engagement Summit Munich 2019: Digital sales by DAK-Gesundheit

How DAK's sales process has changed in recent years, how digitization has been promoted within the company, and how Pega technology has managed to bridge the gap between completely automated onboarding processes and the simultaneous response to individual customer needs.

Customer Engagement Summit Munich 2019: Digital sales by DAK-Gesundheit

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