Video
PW 2012 Video: Optimizing Customer Value Through Next-Best-Action
Presented by: Dr. Rob F. Walker, Vice President, Decision Management & Analytics, Pegasystems
Across virtually every industry, new competitive threats and economic pressure require an increasing emphasis on creating measurable value during every customer interaction while delivering a superior customer experience. In this session, Rob will discuss the concepts and power of Next-Best-Action for CRM and Marketing.
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Risorse correlate
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Research and Insights
Trasformare il servizio clienti con IA e automazione
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Research and Insights
Intelligenza artificiale responsabile: una grande potenza richiede grande responsabilità
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Video
Center-out: serve un cervellone intelligente
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Scopri la potenza dell'innovazione guidata dall'IA
Scopri l'IA di levello enterprise e in che modo guiderà i futuri risultati aziendali.
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Perché scegliere Pega?
Un software straordinariamente potente non è l'unica cosa che ci distingue.