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| Protocol
Protocol RPA Power Index
Protocol (NA) ranked Pega as #3 in their RPA Power Index.| IT-Zoom
(KI-)Wissen schafft Akzeptanz
Transparency is the order of the day for AI, because, as a recent Pega consumer study shows, there is still much to be done here.
| Tech News World
The Endless Possibilities of Robotic Process Automation
Pega's Don Schuerman gives his thoughts on the endless possibilities of r obotic process automation.
| Martech
The robots are coming (again)
Pega's Founder and CEO Aan Trefler explained why robots were not the magic solution to the challenge of transforming business processes (including marketing and sales) in response to the digital...
| gi Geldinstitute
Diese Bots beflügeln Banken
Pega's Michael Baldauf explains how bots can be used in the financial sector.
| TechRadar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker’s shared his thoughts on hyperautomation.
| Tech Radar Pro
Is hyperautomation worth the hype?
Pega's Måns Af Klercker outlines the barriers to hyperautomation ' nirvana'.| Le Monde Informatique
Pega pour disposer d'un environnement unifié
Pega's Romain Delalande explains how Pega provides a unified environment to its clients.| TechTarget
Pegasystems to release Process AI amid hyperautomation surge
Pega unveils Pega Infinity 8.6 capabilities at PegaWolrd iNspire.| Computerwoche
10 dunkle RPA-Geheimnisse
Pega's Jörg Richter was quoted in this article '10 Dark RPA Secrets'.| iTechnology
ITechnology Interview with Don Schuerman, CTO and Vice President of Product Marketing at Pegasystems
Pega's CTO Don Schuerman was interviewed by iTechnology on Pega’s work in robotic process automation, AI, customer experience, and more.| Informatique News
Pega ajoute l’auto-optimisation à son IA
The recent Pega Process AI announcement was featured in InformatiqueNews .
| Information Age
What does 2018 hold for public sector tech?
Pega's Peter Ford asks what 2018 holds for the UK public sector
| ITPro Portal
How can businesses successfully adopt chatbots for customer service?
Pega's Robin Collyer explains how businesses should adopt chatbots for customer service
| Global Banking & Finance Review
As the buzz around Chatbots continues, What should firms consider before adopting this technology?
Pega's Robin Collyer explains how companies should use chatbot technology
| FedHealthIT
Top technology products driving federal health today: Pegasystems
Doug Averill discusses how Pega is improving customer centricity at the VA and CMS.
| DMN
My Einstein, My Lightning, All Mine: Live From Dreamforce
Pega receives mention for its next best action capabilities in article on Dreamforce.
| ET CIO
Pega accelerates customer service with expanded AI and virtual assistant enhancements
Pega enhances customer service application with AI and virtual assistant features.
| VAR India
Pega adds AI and virtual assistant to its solutions
Pega's AI and virtual assistant enhancements enable more effective customer service.
| MarTech Advisor
Pega upgrades its AI-powered solutions for better customer service
Upgraded Pega Customer Service includes additional AI and robotics functionality.
| Information Age
The top 10 things businesses must consider when adopting chatbot technology
10 things businesses must consider when adopting chatbot technology
| Insurance Innovation Reporter
Pega adds Facial Recognition to KYC and Client Lifecycle Management
Facial recognition technology enables secure, legal, fast verification of customer identity.
| MarTech Advisor
Pegasystems introduces built-in bots unified with Customer Service
New Pega capability provides service agents with desktop bots to automate mundane tasks.
| Smart Customer Service
Pegasystems launches robotic accelerators for Pega Customer Service
Pega helps contact center agents with task-specific personal desktop robots.
| SearchHealthIT
Health IT expert weighs in on AI in Healthcare
In interview from Pega Healthcare Summit, Pega partner Accenture discusses AI in healthcare.
| Information Age
Artificial intelligence and robots key in enhancing customer service
Artificial Intelligence and robotics key to enhancing customer service, says study
| Global banking & finance review
Bias in customer service is a problem, but could Artificial Intelligence and robots save the day ?
Could artificial intelligence and robots save the day for customer service?
| AG Connect
Hoe richt je de ideale robot workforce in
Six tips for Robotic Process Automation.
| ITBrief
Pegasystems to deploy automation solution for IP Australia
IP Australia selects Pega to deliver its robotic process automation solution.
| Which-50