Cobertura na mídia
Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.
| Forbes
Comment Tirer Parti Du RGPD Pour Améliorer La Relation Client ?
Georges Anadjar explains how to use GDPR to improve customer relationships
| MarTech Advisor
3 reasons your AI-driven customer experiences are falling short
Pega's Jeff Nicholson examines the state of AI in today's customer experiences.
| ITPro Portal
How can businesses successfully adopt chatbots for customer service?
Pega's Robin Collyer explains how businesses should adopt chatbots for customer service
| DMN
The monday stack: GDPR, AI, keep watching the skies
Pega GDPR study reveals EU consumers plan to take back control of personal data.
| Computable
Digitale transformatie: de toekomst is nu!
Peter Woods explains why the time for digital transformation is now!
| MarTech Series
82% of European consumers plan to view, limit, or delete their data
Global Pega study helps businesses anticipate customer use of GDPR rights.
| PYMNTS
Corporates headed for GDPR wakeup call
Pega's Jeff Nicholson discusses upcoming GDPR as "sleeping giant" for businesses.
| Technology Decisions
EU consumers plan to use GDPR powers
Pega study reveals 82% of EU consumers will exercise new privacy rights.
| EnterpriseTech
Consumers ready to push back, GDPR survey warns
Pega study shows EU consumers plan to exercise new rights over company use of personal data.
| Customer Talk
De cruciale trends op het gebied van klantbeleving in 2018
Pega's crucial trends in customer experience for 2018
| Funkschau
Sechs Schritte zum digitalen Kundenballett
Six steps to the digital customer ballet
| CustomerFirst
Customer experience trends 2018
Pega's customer experience predictions for 2018
| Computable
Pega’s Customer Experience voorspellingen 2018
Pega's 2018 customer experience predictions
| Emerce
Pega’s Customer Experience voorspellingen voor 2018
Pega's customer experience predictions for 2018
| ITRManager.com
Tout sur les tendances CRM de 2018
Pega provides its 2018 CRM trends
| Acquisa
Die digitale Customer Journey in 7 Schritten
The digital customer journey in 7 steps
| IT-Kanalen
Pega lanserar lösning för transparent AI inför GDPR
Pega launches solution for transparent AI for GDPR
| Dagens Analys
Transparent AI för GDPR
Pega launches a solution to help AI transparency for GDPR
| Shep Hyken’s Customer Service Blog
Amazing Business Radio: The seven deadly sins of customer experience
Pega's Jeff Nicholson outlines seven pitfalls along the journey of meeting customer needs.
| Acquisa
"Customer Experience ist kein Einheitskonzept"
"Customer experience is not a unified experience," says Pega CMO Tom Libretto
| Dagens Media
Magnus Lagerqvist: "Storföretagen måste riva sina murar"
"Big companies must tear down their walls," says Pega's Magnus Lagerqvist
| Funkschau
Effizienterer Kundenservice mit KI und virtuellen Assistenten
Pega introduces new AI and virtual assistant solutions.
| BusinessWorld
Why AI is the secret force behind real-time customer engagement
Pega's Suman Reddy discusses Telstra's AI deployment and value of AI in customer engagement.
| ZDNet
Companies on the verge: Introducing the Emergence Maturity Index
Pega highlighted for CRM success in new Emergency Maturity Index (EMI).
| FedHealthIT
Top technology products driving federal health today: Pegasystems
Doug Averill discusses how Pega is improving customer centricity at the VA and CMS.
| CMSWire
Ready for the GDPR? Start prepping with these basics
Jeff Nicholson of Pega provides tips for businesses that will be affected by GDPR.
| Dagens Analys
Använd data för att engagera dina kunder
Pega CMO Tom Libretto explains how to use data to engage with your customers
| Computable
Pega KYC en Pega CLM houdt banken compliant
Pega KYC and Pega CLM keep banks compliant
| ET CIO
Pega accelerates customer service with expanded AI and virtual assistant enhancements
Pega enhances customer service application with AI and virtual assistant features.
| VAR India