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| Insurtech Insights
Leaders Reveal What’s Next for Insurance: 20 Trends Transforming the Industry in 2025
Pega insurance expert Manoj Pant focuses on silo management and internal operations.| Insurance Edge
Predictions 2025: Pegasystems Sees a Less Bumpy Ride on Premiums
Pega insurance expert Manoj Pant's 2025 insurance trends covering AI and the impact of inflation on the industry.
| InsurancePOST
Personalise insurance or fall foul of disruptors
Pega's Manoj Pant on personalisation and embedded insurance.| IT Finanzmagazin
Versicherung neu gedacht – dieses Potenzial hat generative KI
Pega's Elischa Göttmann’s thought leadership piece about how insurance companies can take advantage of gen AI.
| InsurTech
Pegasystems: How AI Revolutionises the Insurance Industry
Pega's Manoj Pant’s byline covering how AI is transforming customer service and personalization in the UK insurance sector.
| Computable
T-Mobile: We verloren 2 miljoen klanten per jaar
Showcasing Pega client T-Mobile’s use of Pega GenAI Blueprint to quickly transform complex business processes into an application. The implementation of Pega facilitated the integration of various IT...
| Computer Weekly
Bupa turns to data to provide personalised health services
Private healthcare provider Bupa says a project to deploy business process automation using Pega is bringing the company closer to APAC customers.
| MarTech
How Verizon puts its business customers at the center
Verizon's Tommi Marsans explains to Martech how it uses Pega Customer Decision Hub to "be best-in-class at interacting with our customers."
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| Verdict
Australia’s Open acquires UK insurtech startup SO-SURE in global expansion move
Pega's Manoj Pant comments about insurtech in an article about Open’s acquisition of SO-SURE.| Insurance Edge
ABI Car Insurance Plan: Comment & Analysis From Pega
Pegasystems' Manoj Pant shares his thoughts on ABI’s car insurance plan to reform soaring motor insurance premium costs.
| Insurance Innovation Reporter
Enhancing Customer Satisfaction and Reducing Operations Costs with Generative AI
Pega's Manoj Pant writes about how generative AI can transform the insurance industry in this article in Insurance Innovation Reporter.
| Only Strategic
AI-Editor's highlight extracts from Insurance Newslink articles in the last 3 months
Pega's Manoj Pant discusses how AI has transformed the insurance sector and what the future holds.| Insurance Edge
Has Low Code Finally Resolved The Legacy Headache?
Pega's Manoj Pant shares his thought on the evolution of both legacy and low code systems as part of a roundtable.
| ICT Magazine
Hyperpersonalisatie en de toekomst van verzekeraars
Pega's Peter van der Putten explains why insurance companies need hyper-personalization.
| CustomerFirst!
HYPERPERSONALISATIE EN DE TOEKOMST VAN VERZEKERAARS
Pega's Peter van der Putten explains why insurance companies need hyper-personalization .
| Property Casualty 360
Driving the insurance industry forward with technology
Pega's Manoj Pant’s explains how insurers can leverage new technology for better results.| IT Finanz Magazin
Warum Versicherer echte Personalisierung brauchen – fünf Gründe
Pega's Elischa Göttmann explains why insurers need real hyper-personalization.
| IoT Insider
What can we expect the £40m fund for 5G to be spent on in the UK?
Pega's Mark Jackson comments on what the UK’s £40m fund for 5G could mean for the future of the IoT in the country .
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| The Agile Brand
AI and the Customer Experience at Scale, with Shelia Anderson, US CIO at Aflac
Shelia Anderson, US Chief Information Officer at Aflac, sits down with host Greg Kihlstrom at PegaWorld iNspire to discuss the meaningful use of AI in the customer experience, and doing it at scale...| Diginomica
Virgin Media Ireland adopts Pega to re-think service experience for both customers and employees
Virgin Media Ireland adopted Pega to re-think service experience for both customers and employees.
| Mi3
'30% uplift in customer response rates': BUPA's AI-powered decision engine delivering huge early NPS scores, $12m incremental revenue gains, $1m in cost out
Bupa is seeing a fast path to value from tech investments including Pega's AI-powered decisioning engine.
| Mobile Europe
How are operators faring on their automation journeys?
Pega's Mark Jackson explains how technological developments such as generative AI could offer a boost for businesses on their automation journey.
| Insurance Innovation Reporter
4 Key Principles for Becoming a Customer-Centric Digital Insurer
Pega's Manoj Pant breaks down for Insurance Innovation Reporter the four things insurers must do to transform into a customer-centric provider before it's too late.
| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.| Insurance Edge
Data Handling: Pegasystems Teams Up With QBE EO
QBE EO turned to Pega’s intelligent automation capabilities to transform highly transactional areas of the business by streamlining and automating workflows
| IT Social
En adoptant la RPA, QBE Europe libère près de 50 000 heures-homme par an
By adopting RPA, QBE Europe frees up nearly 50,000 man-hours per year.
| AI Journal
Pega Helps QBE Free Nearly 50,000 hours of Employees’ Time Annually with RPA
Global Insurer QBE selects Pega Intelligent Automation to increase efficiency and improve customer experience in its claims and credit control department.
| Telecoms.com