Cobertura na mídia
Ser digno de publicação é pouco. Nossas soluções líderes do setor ajudam as maiores empresas do mundo a desenvolver aplicativos preparados para o futuro.
| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| Energy, Oil & Gas
Easing Bill Shock
Pega's Jo Allen explains how energy providers can help customers with rising energy bills.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.
| Light Reading
Eurobites: Russia's MTS Does TIP Run
SSE Energy Services announces partnership with Pega
| RetailBiz
Six predictions for customer service in 2020
Pega’s Jeff Nicholson predicts what’s in store for customer service in the retail market
| CustomerThink
Deutsche Telekom, Digital Credit Union and Telenet reveal their digital transformation secrets
Pega clients discuss the driving force behind their digital transformations and key factors for success
| Retail Dive
Can chatbots charm consumers?
Pega research supports the fact that customers are still not comfortable or confident in chatbots.
| Computer Weekly
How Centrica used GDPR and Pegasystems to reward loyal customers
The story of how Pega worked with Centrica to use GDPR to reward customer loyalty.
| Huffington Post
Vom Einkaufserlebnis zum Datenerlebnis
Harald Esch discusses consumer skepticism when asked to share personal data.
| Emerce
De Mandemakers Groep kiest voor Pega CRM-suite
De Mandemakers Groep (DMG) selects Pega CRM solutions to improve customer satisfaction.
| Computable
Pegasystems levert CRM aan De Mandemakers Groep
Pega selected to supply CRM solutions to De Mandemakers Groep (DMG).
| 1to1 Media
Next Best Action: It's not always about making the next sale
British Gas is using Pega for a more personalized approach to connect with customers.
| Contact Centre News