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Citizen experience improvement by modernizing agencies

Reduce costs. Create efficiency. Improve outcomes.

Pega Government Platform’s guided intelligence and end-to end personalization help accelerate citizen resolutions.
Key benefits

Automate processes

Improve citizen experience and satisfaction

Improve agents quality of life at work

Featured customers

Optimizing user services Check out the Pega Government Platform
USDA case study Promoting modern grant experiences Check out the case study
PegaWorld iNspire 2022: How ANAH, Pega, and Capgemini Put France on Track to Achieve Environmental Housing
PegaWorld iNspire 2022: How ANAH, Pega, and Capgemini Put France on Track to Achieve Environmental Housing
Video duration: 12:22
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Creating a seamless journey for grants management

Grants Management

Processing more grants than ever? Simplify the experience.

Design and implement seamless grants management that ensures accountability without increasing administration complexity or cost. Connect citizen and state channels for frictionless processes.

Read the USDA case study
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Streamline the grants experience
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      Licensing Demo
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          Licensing

          Transform complex legacy licensing processes for the better

          Accelerate outcomes. Eliminate errors. Scale quickly. Streamline back-end operations by tackling high-volume, low-complexity workflows. Increase productivity, reduce backlogs, and cut costs.

          Digital Customer Service

          Improve the customer journey with simplified service

          Allow customers to easily switch between preferred channels without losing context for smart, efficient, personal interactions. Automate self-service with Intelligent Virtual Assistants and chatbots.

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          Government Digital Services
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                 PegaWorld iNspire 2022 Replays: Catch up on keynotes, industry-specific sessions, and more. 
              demonstrating public safety solutions

              See what the Pega Government Platform can do

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