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Cloud Performance Engineer Summer Intern

Job Category: Internships
Location: US - Massachusetts - Waltham

Before You Apply:

*This position is not eligible for employment authorization.*

Meet Our Team:

The Capacity Engineering team is tasked with managing and optimizing cloud infrastructure resources to ensure they meet the performance demands of applications and services, while maximizing efficiency and cost-effectiveness. Below is an overview of the team's key functions:

  • Performance Metrics: Collecting and analyzing performance metrics to ensure that infrastructure is operating within acceptable thresholds.
    • Cost Management: Analyzing cloud usage patterns to identify cost-saving opportunities, such as rightsizing instances or leveraging reserved instances.
    • Resource optimization-: Optimizing the use of cloud resources to avoid over-provisioning and under-provisioning.
    • Scaling Strategies: Developing strategies for scaling resources up or down based on predicted demand, including auto-scaling and load balancing.
    • Best Practices: Developing and documenting best practices for capacity management and cloud resource optimization.
    • Troubleshooting: Identifying and addressing capacity-related issues, such as resource bottlenecks or performance degradation.
    • Incident Response: Developing and implementing incident response plans for capacity-related outages or performance issues.

In this role, you will have the opportunity to contribute significantly across all the areas mentioned above. The best part? You'll see firsthand the direct dollar value your efforts save for Pega, through cost and resource optimizations.

Picture Yourself at Pega:

Pega's internship program serves as an exceptional launchpad for students, bridging the gap between academic prowess and thriving in the professional realm. We don't just cultivate good students; we elevate them to greatness by empowering them to conquer substantial challenges. At Pega, we champion the notion that brilliance knows no hierarchy or geographical bounds—it can emerge from anyone, anywhere. Our internships are designed with a clear mission: to equip students with invaluable business acumen, embolden them to contribute to consequential real-world projects, and facilitate seamless global collaboration. All the while, we ensure that their efforts are handsomely rewarded with a competitive compensation package. Join us and turn your potential into tangible achievements. 

What You'll Do at Pega:

  • Work as a team to analyze the performance profile of enterprise software on the Pega Cloud and define performance best practices and governance policies.
  • Develop tools and practices for infrastructure performance monitoring and resiliency testing.
  • Work closely with capacity planning and operations teams to understand their needs and translate them into clearly defined requirements.
  • Evaluate new and emerging technologies and determine applicability to current and future projects and markets.
  • Participate in formal and informal reviews of ideas and technical objectives – promote ideas and practices which drive innovation.
  • Communicate effectively with developers and product owners about performance analysis, presenting alternative approaches and plans when appropriate.

Who You Are:

 

Eager to Learn: You are enthusiastic about acquiring new skills and expanding your knowledge base.

Effective Communicator: You express ideas and ask questions clearly, ensuring smooth and efficient communication.

Dedicated: You consistently demonstrate commitment to your responsibilities, often exceeding expectations.

Proactive: You take initiative and are self-motivated, capable of starting tasks or projects without the need for constant supervision.

Collaborative Team Player: You work well in a team setting, contributing to a positive and productive environment.

Qualifications:

  • Currently pursuing a Bachelor's degree in Computer Science.
  • Knowledge of major cloud platforms, such as AWS or Google Cloud Platform.
  • Strong proficiency in Java and web technologies.
  • Experience with Kubernetes and container technologies.
  • Familiarity with performance evaluation tools, particularly in Java-based applications, is a plus.

Pega Offers You:

  • Opportunity to work with diverse global teams on real-time, impactful projects and initiatives 
  • Professional development seminars and meet & greets with Pega’s CEO and Founder, and Executive Leadership Team through our “Coffee Break Series”
  • Participation in Pega and intern specific events such as social events, volunteer opportunities, group projects, team outings, etc.  
  • Potential for full-time offer
  • Structured manager and mentor program
  • Competitive salary and perks
  • Casual and fun environment  
Job ID: 21006

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This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. Completing this form is completely voluntary, but we hope you fill it out. Any answer you give will be kept private and will not be used against you in any way.

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Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

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